Campus Pride Jobs

Shared Services is dedicated to providing innovative and reliable products and services to the Block Communications, Inc. companies it serves: Buckeye Broadband, Telesystem and MaxxSouth Broadband. Our services include engineering, information and technology support, application development and support, network operations, network surveillance, facilities maintenance, procurement and warehousing. JOB SUMMARY

• The Lab, Research & Development Lab Technician possesses an understanding of engineering lab standards and computer networking. Under the supervision of the Lab, Research & Development Team the Lab Technician is responsible for executing lab testing procedures, creating and updating lab documentation, and the installation and setup of hardware and software platforms. The Lab Technician will develop an understanding of network engineering, radio frequency networks, Internet Protocol switching, Internet Protocol routing, virtual server environments, and AC/DC power specifications.
• To be a strong candidate for a Lab, Research & Development Lab Technician, you should be collaborative, trustworthy, receptive to feedback, and eager to learn.
• The Lab, Research & Development, Lab Technician reports directly to the Manager, Data Network Engineering.
• There are no direct reports to this position.

ESSENTIAL JOB FUNCTIONS The Lab, Research & Development Lab Technician is responsible for:

• Executing approved test plans and recording results with excellent attention to detail;
• Updating Lab documentation, drawings, and records in accordance with change control procedures;
• Collaborating with the Lab, Research & Development Team to monitor the various lab networks to ensure that performance and availability are in line with the expectations of our customers;
• Collaborating with other Engineering and Operations teams to ensure testing is executed to meet customer needs and expectations;
• Assisting with racking equipment, powering equipment, and making network connections;
• Working with networking equipment and testing software;
• Handling sensitive or confidential information with honesty and integrity;
• Learning how to work as part of the Lab, Research & Development team to compile and analyze data, track test results, and support the company or clients;
• Taking on additional tasks or projects to learn more about Lab, Research, Development, and Engineering Practices;
• Following and enforcing the Company's policies and procedures, including the EEO guidelines and safety, at all times;
• Performing any miscellaneous department duties as needed.

JOB REQUIREMENTS Education and Experience

• High School Diploma or GED - Required
• Collegiate-level Engineering, Information Technology, Computer Science or related technical degree -- Preferred
• Three (3) Years' previous experience in a Technical field demonstrating any or all of the following - Required
• Basic understanding of the setup and troubleshooting of enterprise switched and routed networks;
• Basic understanding of industry-standard routing, switching, and internet protocols;
• Basic understanding of GPON, DOCSIS, SIP, and IPTV technologies;
• Basic understanding of VM Ware, LINUX, UNIX, and Windows;
• Basic understanding of scripting and automation;
• Basic understanding of MS Office, Multi-line phones, and other office equipmen