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Apple US-Manager in Northbrook, Illinois



Northbrook,Illinois,United States

Apple Retail

Do you have a passion for teaching and building relationships with others? Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you’re a master of them all. In the store’s fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers. As a Manager, you work with others to foster a culture where everyone belongs and is inspired to do their best work.


As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

  • Proven ability to drive amazing customer experiences — and results — through team development.

  • Experience with diplomatically managing multiple commitments to customers, staff, and operations.

  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

  • Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.

  • Demonstrate Apple’s values of inclusion and diversity in daily activities.

  • Role model inclusive leadership behaviors and build, develop and retain diverse teams.

  • Take action to ensure a safe, respectful, and inclusive environment for all team members.

  • You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.

  • Cross-industry experience is welcome.

  • You have a passion for learning about Apple technology and products.

  • Multilingual ability is a plus.

  • You’ll need to be flexible with your schedule. Your work hours will be based on business needs.

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .