Job Information
Securitas Security Services USA, Inc. Area Vice President (Toronto and Southern Ontario) in North York, Ontario
RESPONSIBILITIES:
Responsibilities include, but not limited to the following:
Participates in the development of the Canadian Company's strategic goals, and direction; promotes Securitas Service Excellence throughout the "Area."
Ability to develop and manage "Area" short- and long-term plans, oversees adherence to Securitas policies/procedures and budgets to maximize revenue and efficiency, and to help facilitate and support growth and objectives.
Ensures the delivery of Securitas services in the "Area," such as effective customer service, security solutions, and addressing customer matters in a timely manner.
Responsible for the management of all new job start ups and job shutdowns.
Establishes and/or aligns with financial and administrative controls. Works closely with the financial group; manages the budgeting/cost process to ensure proper integration of financial information for the Area.
Participates with other internal business partners to offer Clients hybrid security solutions, such as technologies encompassing access control, video surveillance, intrusion, fire, monitoring, and design and installation.
Manages and coordinates financial planning and the budget process for Area.
Responds to client billing inquiries as needed and ensures the "Area" responsibility for invoicing and/or follow-up is completed, in conjunction with the Canada Corp. Finance/Billing Department.
Supports sales initiatives for National or Global Accounts as appropriate. Supports other aspects of the sales functions, and "may" manage and/or guide other managers, such as Business Development Managers.
Represents the organization or delegates representatives to act on behalf of the organizational "Area" in business negotiations or other official functions.
Researches and is aware of Industry competition; creates and promotes strong customer relationships and strives for quality management and continuous improvement.
Prepares and/or approves the job pricing Proforma in conjunction with the appropriate Departments.
Assists in preparing tenders; adheres to the Securitas client contract program.
Provides leadership and management for the Area, Branches, staff, and various Management Personnel, including managing employee performance, engagement, and a creating a culture for employee respect, diversity & inclusion.
Selects managers and other staff while creating optimum working conditions; monitors performance and coaches through regular update meetings.
Conducts Performance Evaluations (Appraisals) with subordinate staff, and coaches, develops and motivates accordingly.
Ensures overall compliance with all relevant legislation and laws, including applicable administration of various Collective Agreements.
Develops good labour relations with Unions and ensures Area Managers deliver timely responses to grievances or other follow-up for employee complaints.
In conjunction with Area HR and Corp. Human Resources advises the Branch location and District Managers, and support staff on the interpretation of "Area" Collective Agreements.
Works in collaboration with the HR Canada Executive for escalated and/or material people matters.
All Securitas employees in performance of their job functions, duties or tasks are required to know and follow safe and ethical work practices, and to be aware of and understand Company policies and procedures related to (but not limited to), Ethical Conduct, Anti-corruption, Workplace Harassment, Anti-Violence, Diversity & Inclusion, Drug & Alcohol, and Health & Safety.
The AVP role is in regular consultation with associated Departments, such as the Canadian Security Operations Centre, Sales & Marketing, Canada Corp. Finance, Canada Corp. Human Resources, Legal, (and other as needed); the AVP role participates on Country related initiatives and projects as needed.
POSITION SPECIFICATIONS:
Proven experience in a progressive senior management role with increasing responsibility, or equivalent position, with emphasis on operational and financial leadership and management.
Provide Leadership and ensure effectiveness in implementing the Company's policies & procedures. Ability to function as a change agent.
Must understand and be able to implement the Company Corporate and Legislated Compliance & Regulations.
Ability to understand and engage in Securitas frameworks for accounting and auditing processes.
Possess excellent communication and interpersonal skills to work with internal and external Stakeholders, Clients, Personnel, Suppliers and others.
Possess problem solving, decision making & critical thinking skills.
Results oriented; Business Acumen; Customer Service Excellence mentality; Superb Presentation skills.
Strong conflict/alternative dispute resolution skills.
Ability to build and maintain collaborative, positive relationships with all stakeholders within a "Matrix" reporting structure.
Analytical and ability to apply sound judgment & solutions to challenging issues.
Accurately assesses employee strengths and development needs and provides feedback, counselling, mentoring and coaching as appropriate for the situation.
Must be able to multi-task and organize/prioritize in order to support an effective and efficient operation and accomplishment of stated goals to achieve success.
QUALIFICATIONS:
University Degree or College Diploma in a related discipline or equivalent experience and education to the Company's satisfaction
Ten years of progressive management experience and a minimum of 7+ years of direct management experience with full P&L, and responsibility and team leadership for multi-Branch Operations, or related management experience working within a large complex organization.
Experience with security technologies such as CCTV and Access Control, and managing and/or delivering remote security services is an asset.
Experience working within a unionized environment is an asset.
Proficient in use of computers and various software applications including MS Word, Excel, Email, PowerPoint, and understanding various client databases.
Requires occasional use of a vehicle in the performance of duties.
Occasional Travel to various Company branch offices and other locations.
The posting will remain open until filled.
Further information about the C ompany: www.securitas.ca
Securitas Canada promotes diversity, and we welcome and encourage applications from the four designated groups; namely women, aboriginal people, visible minorities and persons with disabilities.
#AF-CanadaCorp
About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team
Securitas Canada's Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Securitas Aviation's Mission:
Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.