Job Information
Ahold Delhaize dba Hannaford FT Evening Operations Manager in North Conway, New Hampshire
Full-time Evening Operations Manger
PRIMARY PURPOSE
Manage retail operations during the evening hours making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance. Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level. Accountable for proper control of company assets.
Strong understanding of store operations and total store merchandising techniques. Excellent interpersonal, customer service and communication skills. Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances. Desire and ability to lead and manage associates throughout multiple departments. Department Manager or equivalent experience required. College degree or equivalent preferred. Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation.
Physical Requirements
Ability to use computers and other communication systems required to perform job functions. Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly. Meet established volume and fixed activity standards.
PREFERRED REQUIREMENTS
Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness and control of other expenses. Ensure all company policies and procedures are followed as outlined. Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.