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Roper St. Francis Lab Lead Support Services - North Charleston in North Charleston, South Carolina

Thank you for considering a career at Roper St. Francis Healthcare!

M-F 9:00am-5:30pm

Summary of Primary Function/General Purpose of Position

The Lab Lead Support Services functions as department lead to coordinate daily operations of assigned areas in terms of staffing and workflow. The Lab Lead obtains specimens, assists with processes for testing and referral testing, performs waived and select testing, and assists with daily scheduling, data collection inventory, and troubleshooting sample and customer issues.

Essential Job Functions

• Coordinates workflow related to all aspects of laboratory support services to include processing, phlebotomy, specimen transport, supply distribution, patient registration, and customer service.

• Performs all duties of phlebotomists and processors as needed.

• Monitors Lab Information System (LIS) reports and logs for compliance to assure pre-analytical processes are of highest quality.

• Assists leadership with department needs.

• Manages quality assurance documentation of personnel as needed.

• Provides oversight for scheduling and timekeeping.

• Implements policies and procedures as relates to specific area.

• Oversees training and orientation of personnel.

• Maintains standards of accreditation for The Joint Commission (TJC) and The College of American Pathologists (CAP) for specific area.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.


Phlebotomy Certification (required if lead of phlebotomy)


High School/GED (required)

Associates, Allied Health Sciences, Phlebotomy with additional coursework (preferred)

Work Experience

Previous experience in a laboratory setting (required)

Previous experience in leadership position in customer service environment (required)

3 years phlebotomy experience with EKG experience (required if lead of phlebotomy)



Working Conditions

Periods of high stress and fluctuating workloads may occur

May be exposed to physical altercations and verbal abuse

May be exposed to high noise levels and bright lights

May be exposed to limited hazardous substances or body fluids*

May be exposed to human blood and other potentially infectious materials*

May have periods of constant interruptions

General office environment

Required to car travel to off-site locations, occasionally in adverse weather conditions

Prolonged periods of working alone

Other: Intermittent exposure to fumes and odors

  • Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Lifting/Carrying (0-50 lbs.) 1-33%

Lifting/Carrying (50-100 lbs.) 0%

Push/Pull (0-50 lbs.) 1-33%

Push/Pull (50-100 lbs.) 1-33%

Stoop/Kneel 1-33%

Crawling 0%

Climbing 0%

Balance 1-33%

Bending 1-33%

Sitting 67-100%

Walking 1-33%

Standing 1-33%

Additional Physical Requirements/Hazards

Manual dexterity (eye/hand coordination)

Perform shift work

Maneuver weight of patients

Hear alarms/telephone/audio recorder

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity - far

Acuity - near

Depth perception

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Roper St. Francis Healthcare is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

  • Comprehensive, affordable medical, dental and vision plans

  • Prescription drug coverage

  • Flexible spending accounts

  • Life insurance w/AD&D

  • Employer contributions to retirement savings plan when eligible

  • Paid time off

  • Educational Assistance

  • And much more

*Benefits offerings vary according to employment status

Scheduled Weekly Hours:


Work Shift:

Days/Afternoons (United States of America)


PP - Physician Laboratory Services - Lab RSF Physicians - RSFPP - Specialty Care

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at .