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Tioga Downs Casino Resort Restaurant Manager in Nichols, New York

Food and Beverage Management

Tioga Downs is looking for a Restaurant Manager to join our restaurant PJ Clarke's.

Benefits Include:

  • Daycare services for employees only - open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available)

  • Generous 401K plan - 100% Vested from the beginning!

  • Medical, Dental, Vision and Life Insurance available for Full-Time Employees

  • Paid Time Off, Sick Time and Holiday Pay

  • Tuition Reimbursement for eligible employees

  • Discounts available for Hotel, Restaurants, Spa Services, and more

    JOB DESCRIPTION SUMMARY:

    Responsible for the day to day operations of one or more Restaurant and/or Beverage Operation, ensuring maximum guest service and satisfaction by coordinating the efforts of all food and beverage staff. Assists in ensuring high quality food and beverage products and high standards of service. Assists achieving a safe and clean environment that is in compliance with all local, state and Federal health codes.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Manages day to day operations of one or more Tioga Downs’s restaurants and beverage operations.

    • Responsible for the coaching, evaluating and training of F&B Associates in compliance with all customer service standards.

    • Achieves high levels of Associate morale and open, honest two-way communication with F&B Associates.

    • Continually collaborates with Restaurant Chef and Sous chef to provide consistently excellent food quality.

    • Assists in the recruiting, hiring and training of well qualified staff in all F&B areas in accordance with local, state and federal laws.

    • Maximizes cost effectiveness within the department, by ensuring compliance with established budget, labor and revenue benchmarks. Ability to effectively present financial information to Senior Management and Ownership.

    • Provides timely and objective feedback to guests when they express concerns about food and beverage operations.

    • Creates comprehensive employee training programs based on operational needs for one or more restaurants.

    SUPERVISORY RESPONSIBILITIES:

    Directly supervises F&B Supervisors, and may supervise other staff as mandated by the Director of Food and Beverage. Carries out managerial responsibilities in accordance with the organization’s policies, objectives and applicable laws.

    EDUCATION and/or EXPERIENCE:

    Bachelor’s Degree in Business or Restaurant Management preferred. Three to four years restaurant manager experience required. Must be able to learn different cuisines and service styles to effectively manage specialty restaurants.

    PHYSICAL DEMANDS:

    The Associate must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.

    WORK ENVIRONMENT:

    The noise level in the work environment is usually moderate to loud.

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