Job Information
Ochsner Health System Supervisor-Patient Access-FT-Laird in Newton, Mississippi
This is a Job Description for a Supervisor -- Patient Access FT Laird in Newton, Mississippi
Summary: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
Duties & Responsibilities: Manages staff performance and productivity while ensuring adherence to departmental customer service initiatives by performing audits on staff performance. Works with leadership to establish monthly departmental goals based on key metrics and develop team initiatives and goals. Manages patient flow and adjusts staffing according to volume to minimize patient wait times. Facilitate conflict mitigation within and across departments; identifies, communicates, and removes barriers to departmental performance. Manage staff schedules to ensure adequate coverage. Interviews and recommend candidates for hire and coordinates training to develop staff. Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style. Performs other related duties as required.
Requirements
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Qualifications:
Required - High school diploma or equivalent. Preferred - Bachelor's degree.
Equal
Opportunity/Affirmative Action Employer.