Job Information
Bright Horizons Manager, IT Systems Monitoring in Newton, Massachusetts
What you will be doing:
We are seeking a skilled and experienced IT Systems Monitoring Manager to oversee the planning, implementation, and maintenance of our organization's network, systems, security and application monitoring. The IT Systems Monitoring Manager will play a critical role in ensuring the reliability, security, and optimal performance of our network, security systems and applications. This role involves leading a team of network and security operators and collaborating with cross-functional teams to deliver seamless monitoring services.
Network Infrastructure Management:
- Implement, and manage the organization's network operations center, including network, security and application monitoring tools.
Performance Optimization :
- Monitor network performance and proactively address issues to maintain high availability, low latency, and efficient utilization of network resources.
Security Enhancement:
- Implement and enforce network security protocols and best practices to safeguard sensitive data, prevent unauthorized access, and mitigate potential security threats.
Team Leadership:
- Lead and mentor a team of network monitoring operators, providing guidance, training, and performance evaluation to ensure a high level of technical expertise and operational efficiency.
Hiring new staff members .
Troubleshooting and Issue Resolution:
- Investigate and resolve complex IT incidents, identifying root causes and implementing corrective actions to prevent future occurrences.
IT Monitoring Documentation:
- Maintain accurate and up-to-date documentation of monitoring tool configurations, diagrams, processes, and procedures to facilitate knowledge sharing and troubleshooting.
Disaster Recovery and Business Continuity:
- Participate in business continuity planning to ensure IT systems resilience and data availability in case of disruptions.
Collaboration:
- Work closely with cross-functional teams, including Infrastructure, security, and applications, to align monitoring strategies with business objectives and support the implementation of new tools and applications.
Technical Expertise:
- Stay up-to-date with emerging technologies, industry trends, and best practices to continuously enhance the organization's network capabilities.
Associate Degree - Required
10 years of experience - Required
The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.
Life at Bright Horizons:
Our home office employees support all facets of our business — and no matter which department you join, you’ll be part of a passionate team doing work that makes a difference in the lives of children and families.
Our people are the heart of our company. Because we’re as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?
Contact us at bhrecruit@brighthorizons.com or 855-877-6866
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and EEO – Spanish (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf) along with information on the Family and Medical Leave Act (FMLA) (https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf) and Employee Polygraph Protection Act (EPPA) (https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf) .
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Passion, Potential, and Possibilities
All three await you in a Bright Horizons ® career. Whether you work in one of our child care centers, a corporate office, or a family’s home, you’ll be part of a company named 20 times as one of FORTUNE’s “100 Best Companies to Work For.” (https://youtu.be/IkTDOR2cFHA) Join a team driven to make a difference, one child, one family, and one organization at a time. Come build a brighter future with us .