Robert Half International Application Developer in NEWARK, Ohio
The primary function of the Application Developer is to develop new software applications and update and modify existing applications. The Application Developer processes user needs to customize software for computer programs, designs prototype applications, implements and tests source code, and troubleshoots software applications. This position serves as back up to the Application Support Specialist as well as assisting with escalated software tickets.
Evaluates all mortgage technology within the company (including, but not limited to: Encompass, Equity247, Top of Mind/Surefire, Motivity, Optimal Blue, etc.) and makes recommendations to improve any current software platforms; tests and implements new application technology to improve processes and improve customer service.
Develops and maintains novel applications across online and native platforms to fulfill business requirements.
Effectively triages and resolves complex user and customer application issues to departmental standards while maintaining high levels of customer satisfaction.
Ensures company applications are being effectively utilized by operations and sales staff. Coordinates application installation and acceptance with end users and provides user assistance on application operations.
Maintains up-to-date expertise in the operation and application of the front-line applications for the business as well as new technology in the mortgage industry. Assesses the impact of current and future technologies on our company.
Develops and maintains documentation for IT support, including maintenance of issues log, contributes to knowledge base articles, and generates ad-hoc reports to be reviewed by management.
Enters internal support tickets as appropriate and resolves first- and second-level tickets as assigned; engages external vendors for support as necessary.
Advises IT staff and management on application development best practices.
Performs other duties as assigned.
Education & Experience:
Bachelor's Degree in Computer Science or related field (or equivalent combination of education and experience).
Minimum of 2 years’ prior work experience in any combination of the following: information systems, programming, software design, software development.
Experience integrating with APIs (including internal and third-party) and designing APIs for custom applications
Experience releasing applications to iOS and Google Play Stores
Experience with the following is a plus: installation, support, and/or development of software applications within the financial services industry and/or database management.
Previous software administration experience with mortgage technology platforms (i.e. Encompass) is strongly preferred.
Role will be mostly remote, but will also involve occasional on-site meetings.
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
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When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $80,000.00 - $90,000.00 / Yearly
Location: NEWARK, OH
Date Posted: February 23, 2021
Employment Type: Full-time
Job Reference: 03410-0011714033
Staffing Area: Technology u0026 IT