Campus Pride Jobs

Job Classification:
Technology - Risk & Governance
Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, youll unlock an exciting and impactful career all while growing your skills and advancing your profession at one of the worlds leading financial services institutions.
Your Team
As a Specialist, Program Management on/in SGPM (Strategic Global Partner Management), you will be part of a fast-paced team responsible for delivering exemplary business impact through contract and relationship management. Leveraging your capabilities in supplier management, and partnership building, you will be responsible for aligning the needs of the Prudential Business leaders with the contractual obligations of various strategic partners, including support of transformational initiatives, investments made by suppliers and changing requirements over the life of the relationship. The candidate will need to be comfortable and able to work as both an individual contributor and within a shared team environment. You will work closely with the broader team to execute a program that governs all aspects of strategic provider performance, to include but not limited to vendor issue tracking and resolution, financial baselining and measurement, tracking and monitoring of operational metrics and performance, and risk registers. Support for transition of Prudential work to strategic vendors is part of the remit; you will support programs to shift work to partners and locations.
Here is What You Can Expect on a Typical Day
Responsible for understanding and ability to reference the MSA
Develops and monitors a list of deliverables and obligations as defined within the services agreement
Coordinates and tracks Contract Changes (incl. evaluation, negotiations, contract-management approval, physical update of contract, etc.)
Work with the internal and external teams to design and develop a comprehensive three-tier provider management program to include all elements of performance monitoring and tracking
Take responsibility to analyze the root cause of issues, and determine strategies to resolve Monitor and report on enterprise-wide strategic sourcing financial performance; take action to resolve
Analyze performance against the Global Technology Sourcing Blueprint, tracking service quality and other metrics and develop strategies to cure
Work closely with other Workforce and Sourcing Solutions team members on critical initiatives; assess the impact of demand and sourcing initiatives on strategic partner governance and transition
Manage deal value by effectively structuring and managing all contractual terms and ensuring that suppliers deliver services as required, negotiating changes as and when needed either for new services or to provide clarifications of ambiguous terms.
Manage investment obligations and other transformative projects as required by the contractual documents and other aspects of the contract and relationship in a way that optimizes the overall business case for Prudential
Manage a range of stakeholders including Global Technology and business unit executives Drive critical meetings and routines
Use of commercially available contract management tools a plus
Work under the direction of leadership to contribute ideas to help resolve gaps in key processes or procedures. Support development of new procedures and policies to streamline new or existing processes.
Report out on key program details to a disparate set of stakeholders and managing how those details impact tangential programs, initiatives, or projects.
Manage relationships with Business Partners, Control Partners, 3rd-party Vendors and other GT Stakeholders in order to establish and maintain alignment on Program Objectives, Approach and Progress
Lead in crafting and delivering key messages/communications to Program Stakeholders.
Help manage cross team execution of the program deliverables / outcomes with minimal guidance.
The Skills & Expertise You Bring
BS or BA degree in Information Technology, Business Administration, Finance or equivalent.
Ability to lead independently with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization
Experience with agile development methodologies and Test-Driven Development (TDD)
Knowledge of business concepts, tools and processes that are needed for making sound decisions in the context of the company's business
Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
Excellent problem solving, communication and teamwork skills
Applied experience with several of the following:
Proven understanding of a business line or functional area
Problem Solving deep knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving interpersonal, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Decision Making and Critical Thinking - Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Accuracy and Attention to...

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity