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JPMorgan Chase Digital Tools Services Program/Project Manager in Newark, Delaware

DESCRIPTION:

Duties: Define business requirements for automation and implementation of latest digital tools for optimal impact and drive the projects across Operations, Technology, and Intelligent Solutions. Measure the impact of solutions and tools to business operations through return on investment analysis, and work with internal partners for the deployment of new or improved solutions and tools. Responsible for stakeholder and sponsor engagement to ensure key deliveries are met to achieve business results. Drive and deploy portfolio of transformation and automation programs, as well as associated digital tools, in partnership with the Corporate and Investment (CIB) business and operations teams. Transform and automate financial processes in partnership with Business and Operations by implementing the latest digital tools and technology, such as Robotics, Artificial Intelligence, Machine Learning, Data Visualization, and Data Analytics. Work with cross-functional teams for the deployment of various process discovery and mining, self-solve automation, and data visualization tools. Coordinate strategic initiatives, including process discovery, task capture, robotics process automation, and other artificial intelligence-related initiatives. Coordinate with digital tools team to ensure firm processes are optimized within the CIB line of business. Use analysis to ensure solutions are defined, developed, and deployed per governance standards.

QUALIFICATIONS:

Minimum education and experience required: This position requires a Master's degree in Economics, Finance, Accounting, Information Technology, or related field of study plus one (1) year of experience in the job offered or one (1) year of experience as Project Manager, Financial Analyst, Consulting Services Manager, or related occupation. The employer will alternatively accept a Bachelor's degree plus three (3) years of experience in lieu of a Master's degree plus one (1) year of experience

Skills Required: This position requires experience in the following: designing architecture and creating detailed project plans for each automation requirement; collaboration with technology partners to create a compliant and integrated solution; Agile project management to ensure efficient end-to-end provision of project deliverables; SAP; PitchPro; Essbase; Data Analytics tools including Tableau and Qlikview; and self-solve automation tools including Alteryx and Xceptor.

Job Location: 500 Stanton Christiana Road, Newark, DE 19713

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

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