Job Information
City of New York Training and Professional Development Specialist for the Division of Training and Professional Development in New York, New York
Job Description
About the Agency:
The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.
We maintain building and resident safety and health
We create opportunities for New Yorkers through housing affordability
We engage New Yorkers to build and sustain neighborhood strength and diversity.
HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.
Your Team:
The Division of Human Resources, led by the Assistant Commissioner of HR for the Department of Housing Preservation and Development, works closely with all offices to achieve the agency’s mission. The Division of Human Resources includes the following operational units:
Talent and Requisition
Civil Service Management
Payroll
Timekeeping
Benefits
Operations
Training
Employee Relations
Investigations and Conflict Resolution
Your Impact:
The Training and Professional Development unit within the Human Resources Division of the NYC Department of Housing Preservation and Development (HPD) is committed to supporting the professional development and career advancement of HPD employees at all organizational levels, with a focus on employee retention. Under the direction of the Director of Training and Professional Development, we provide comprehensive learning, training, and development classes agency-wide, with the ability to tailor presentations to specific divisional needs. Additionally, we serve as a resource for external training programs and offer opportunities for employees to discuss career-related questions within the scope of their employment with the city. To contribute to the ongoing retention goals of the agency, the unit adopts an employee-centered developmental approach. It oversees various efforts aligned with the Assistant Commissioner of HR’s Build Your Future at HPD’ recruitment and retention initiative, as well as other programs to increase employee engagement.
Your Role:
We are seeking a highly motivated and experienced individual to join our team as a Training and Professional Development Specialist. In this role, you will support the Director in designing, developing, and implementing various training initiatives and programs aimed at fostering employee growth, engagement, and retention. The Training Specialist will be responsible for - specific divisions within HPD including areas in OENS - AEP, ERP, Litigation, CODE, and the CDBG funded staff members in HAS.
Your Responsibilities:
Assist the Director in collaborating with senior management to determine organizational development and training strategies with a focus on retention. Training specialist will specifically focus on divisions within HPD including areas in OENS - AEP, ERP, Litigation, CODE, and the CDBG funded staff members in HAS, ensuring these efforts are tailored to these divisions.
Support the Director in partnering with Offices/Divisions, focusing on specific divisions within HPD including areas in OENS - AEP, ERP, Litigation, CODE, and the CDBG funded staff members in HAS to assess needs and manage the implementation of programs to achieve specific objectives, including talent development, performance management, and employee engagement.
Develop materials for in-house training, as directed by the Director, to support the needs of staff, incorporating elements that promote employee retention and long-term career satisfaction.
Work under the Director’s guidance to design program curriculum and materials, both digital and traditional, with the goal of enhancing employee engagement and connectedness to the HPD mission.
Assist the Director in cultivating and managing training vendor relationships, including logistics and content development, ensuring alignment with the specific needs of divisions and compliance with funding-source attendance restrictions as applicable.
Provide support to the Director in overseeing learning technologies and serving as the point person for the Learning Management System (LMS), leveraging technology to enhance training accessibility and retention efforts.
Support the Director in managing the day-to-day operations of the Development & Retention team, fostering a supportive environment that encourages employee growth and retention, with a focus on the specified divisions.
Spearhead various trainings for ENS, AEP, ERP, Litigation, CODE, and HAS, based on a predetermined schedule, ensuring retention-focused elements unique to the work performed in those areas.
Preferred skills:
Proven track record of creating a learning development strategy and related program components with a focus on retention.
Demonstrated ability to prioritize and manage multiple projects, manage expectations, and complete deliverables in a timely manner with exceptional attention to detail.
Ability to apply independent judgment on complex issues and resolve problems effectively.
Ability to adapt to changing business priorities.
Strong organizational, management, and analytical skills.
Demonstrated leadership success in a large organization, with a proven ability to drive retention efforts.
Exceptional written and verbal communication skills.
Excellent public speaking skills.
Qualifications
A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.