Citi Technical Business Analyst for Commercial Mortgages in New York, New York
Primary Location: United States,New York,New York
Education: Bachelor's Degree
Job Function: Technology
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 18038543
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi’s Mission and Value Proposition at http://www.citigroup.com/citi/about/mission-and-value-proposition.html explain what we do and Citi Leadership Standards at http://www.citigroup.com/citi/about/leadership-standards.html explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.
This position leads the requirements development for Commercial Mortgage Business space and assist in driving global teams. Defines and documents internal and vendor user interfaces and supports system and data requirement clarification for multiple applications. Also, act as the liaison among stakeholders to analyze, document, communicate and validate business and system requirements for all CMBS applications. In addition, the job will entail working with Canada development team in off hours to permit proper knowledge transfer to offshore developers. The Business Analyst facilitates requirements implementation via the methodical investigation, analysis, review and documentation of functional business specifications. This resource manages the requirements development process through the elicitation, analysis, specification and verification of multiple levels of requirements from an end-to-end perspective and supports the ongoing management and business needs.
The requirements and responsibilities for all aspects of the role include (but are not limited to) the following:
Able to work in a fast paced, dynamic environment with little supervision. Self-motivated and able to take the initiative to work closely with stakeholders
Ability to interact with Canada development team in off-hours (opportunity for flexible schedule will be provided)
Direct the requirements development for applying technology to satisfy business needs
Elicit functional requirements using business requirement document, interviews, requirements workshops, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis
Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into details
The business analyst will work closely with the work stream manager, key business stakeholders and technology to define and implement business requirements, functional specifications, operational process documents, project plans and weekly status update, as well as testing implementations and to record, track and help resolve test issues
Develop, maintain and perform processes to continuously monitor data quality and integrity in platform applications
Create and maintain workflows, approval processes, and validation rules based on internal stakeholder requirements
Define and document internal and external user interfaces and support system and data requirement clarification and definition
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the needed artifacts (i.e., functional requirements, business requirements document, use cases, GUI and screen and Interface designs)
Troubleshoot, in an organized fashion, by breaking down issues into components in order to solve the problem
Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
Develop requirements specifications according to standard templates
Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
Work directly with and serve as the liaison between business units, technology teams and support teams
Assist in quality assurance and defining testing strategy and risks. Provide significant contributions in the testing and debugging of new software or enhancements to existing software.
Ensure issues are identified, tracked, reported on and resolved in a timely manner
Work with business unit personnel to identify required changes and communicate information to development team
Develop functional specifications and system design specifications
Deliver informative, well-organized presentations
Experience & Skills:
5+ years' of experience in Business Analysis related functions including: process definition, management and monitoring, release management, web experience, database, and/or requirement definition.
Knowledge of Workflow application and Regulatory reporting is a must
Proven analytical/technical aptitude evidenced by 5 or more years of successful experience in a quantitative role.
Extensive experience working with delivery teams spread across many countries and time zones.
Prior experience in the field of Compliance functions is desirable
Strong communications skills, including presentations to senior management
Strong background in integrating different technologies, distributed component development and knowledge of industry standard frameworks
Candidate should have excellent communication and written skills
Must be a good team player and should be able to collaborate with multiple teams in diverse locations during project execution
Teamwork-focused/collaborative work style
Demonstrated ability to work successfully on large projects
Problem solving skills evidenced by demonstrated results in past positions
Ability to work under tight deadlines and handle multiple/detail-oriented tasks
Expert in Excel, Visio, Word, PowerPoint, Quality Center or any other requirements and defect management tool