Job Information
The Trustees of Columbia University in the City of New York Systems Administrator in New York, New York
- Job Type: Officer of Administration
- Bargaining Unit:
- Regular/Temporary: Regular
- End Date if Temporary:
- Hours Per Week: 35
- Standard Work Schedule:
- Building:
- Salary Range: $80,000 to $95,000
Position Summary
The Systems Administrator reports to the Associate Director of Technology Services in the Dean's Office at the Fu Foundation School of Engineering and Applied Science. The incumbent provides planning and technical support for the implementation, installation, configuration, security, and maintenance of computer hardware, software, and networking in a diverse computing environment.
Responsibilities
(35%) Provide technical support for service requests and incidents received via a ticketing system or email, over the phone, or in person.
(35%) Manage hardware and software in a Windows and Mac environment that includes imaging, installing, configuring, upgrading, updating, patching, deploying endpoints (laptops, desktops, printers, phones, and mobile devices) and securely disposing of endpoints.
Maintain an inventory list of endpoints. Evaluate new technologies and make recommendations for adoption.
(15%) Provide A/V support for events and classes.
(10%) Write and update Standard Operating Procedures (SOP) and how-to guides.
(5%) Performs related duties as assigned.
Minimum Qualifications
Bachelor's degree and/or equivalent related experience required. Minimum of 3 years of related experience is required.
Must have strong knowledge of troubleshooting, networking, and security.
Must have the ability to learn quickly.
Must be reliable and meticulous.
Must have good customer service skills.
Physical ability to maneuver and lift computers, printers, and other equipment.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly