Job Information
Amazon Supplier Controls Manager, Upstream Food Safety Controls, Upstream Food Safety Controls in New York, New York
Description
The North America Upstream Food Safety Controls (UFSC) Supplier Controls Manager is responsible for ensuring all sites that produce, pack, hold, or distribute private brand products or ingredients used in private brand products meet safety criteria and regulatory requirements. They work across multiple internal and external stakeholders to ensure new suppliers are approved prior to first production and existing suppliers maintain their approved status or stop supplying product.
Key job responsibilities
Manage the new supplier onboarding program; assess risk to determine the type of onboarding required
Manage the supplier maintenance program; determine if risk profile has changed; identify the right level of maintenance required based on risk
Monitor, track and communicate progress to timelines
Escalate to senior leadership when suppliers do not meet requirements or miss timelines
Take actions to discontinue use of or stop the sale of products produced by poor performing suppliers, working cross-functionally to gain - Create and conduct trainings for program updates to internal and external stakeholders
Proactively identify existing process gaps; establish mechanisms where needed and provide inputs and support to close gaps to mitigate risk and increase efficiency
Author/contribute to monthly and quarterly reporting, including accurate metrics/data tracking against targets, and program progress against goals
Provide subject matter expertise to influence Supplier Controls policy, standards, program and tech roadmap
Ability to work off-hours to accommodate international stakeholders
A day in the life
This role ensures every private brand supplier (manufacturer, co-packer, distributor) meets Amazon's high safety and compliance bar. You will spend the bulk of your time communicating with business partners to track new/changes to sites and overseeing our third party auditing companies to ensure audits are conducted timely and with high quality. You will also help to continuously improve our programs by proposing, getting approval for and implementing changes (e.g. updating our audit standards).
About the team
The North America Upstream Food Safety Controls team provides food safety and regulatory expertise to design, commercialize, and maintain Amazon branded food products including pet food and dietary supplements. Our programs identify and manage food safety and compliance risk end-to-end, from site selection to ASIN approval and post-sales monitoring. The team is comprised of sub-programs that cover product-level food safety and regulatory compliance, supplier-level food safety and compliance, and food contact packaging compliance. The team works closely with and supports incidents and escalations and process improvements and automation through operations excellence.
Basic Qualifications
Bachelor's degree in food science, or a related field
3+ years of experience at a food manufacturing or distribution site, or a third-party auditing company
Knowledge of GFSI schemes and/or dietary supplement GMPs; FDA and USDA regulations
Experience leveraging technology to drive process improvements
Experience working independently and managing multiple projects simultaneously
Preferred Qualifications
Master's degree in food science, or a related field
Demonstrated collaborative skills and ability to work well within a team
Critical attention to detail, deadlines and reporting
Communication: ability to educate stakeholders on requirements and escalate clearly and quickly when requirements are not met
Collaboration: ability to work across PB stakeholders, International stakeholders, WFM and Legal to meet deliverables
Problem Solving: ability to leverage subject matter expertise and risk assessment skills to find solutions when requirements are not met
Data Acumen: ability to look at the data and find gaps in compliance or areas for improvement
Think Big: generate ideas for how to solve systemic problems within policy, standards, program or tech
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.