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Jones Lang LaSalle Sr. Site Operations Manager in New York, New York

Job Title: Sr. Site Operations ManagerWhat this job involves:
As a Sr. Site Operations Manager at JLL, you'll be responsible for overseeing multiple client locations, focusing on strategic vendor management and operational excellence across diverse sites. You'll lead a team of site managers, drive consistency in vendor performance, and ensure all locations meet or exceed client expectations while optimizing costs and efficiency.
Your day-to-day tasks will include:
Developing and implementing multi-site strategies for vendor management and operational efficiencyLeading and mentoring a team of site managers across multiple locationsStandardizing vendor management practices and performance metrics across all sitesConducting high-level reviews of vendor performance and contract complianceCoordinating with regional and global teams to align site operations with broader organizational goalsIdentifying and implementing best practices and innovative solutions across multiple sitesManaging complex vendor relationships and resolving escalated issuesAnalyzing cross-site data to drive continuous improvement and cost optimizationServing as the primary point of contact for senior client stakeholders on multi-site operational matters
Desired experience and technical skills:
Requirements:
Minimum 8 years of experience in site operations or vendor management, with at least 3 years in a multi-site leadership roleProven track record in strategic vendor management and operational excellence across diverse locationsStrong leadership and team management skillsAdvanced knowledge of contract management, performance metrics, and financial analysisExcellent communication, negotiation, and stakeholder management skillsProficiency in enterprise-level facility management and vendor management softwareExperience in developing and implementing multi-site operational strategies
Preferred:
Bachelor's degree in Facility Management, Business Administration, or related field; Master's preferredProfessional certifications such as CFM, IFMA Fellow, or equivalent senior-level credentialsExperience managing both hard and soft services vendors across a variety of facility typesKnowledge of global best practices in facility management and vendor relationsFamiliarity with international regulations and compliance requirements in facility managementExperience with large-scale cost optimization projects and strategic budget managementProficiency in change management and organizational transformationUnderstanding of emerging technologies in facility management and their strategic application

JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly

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