Job Information
DoorDash Senior Manager, Strategic Account Development in New York, New York
About the Team
Our Platform Account Development team is responsible for the adoption and growth of Platform solutions with our hundreds of thousands of SMB restaurants in the US (SMB defined as =< 150 locations). This sales team partners with our Account Management team to understand the first party (i.e. online ordering) growth goals of our restaurant customers and tailors our many solutions to meet their needs.
About the Role
As a Senior Manager on the Platform Account Development team, you will be responsible for leading front line managers, driving the sales performance that is the main input to our SMB platform volume goals. You do this through hiring, developing, and performance managing great talent, building an inclusive and motivating work environment, and working with our S&O and Product partners to build the optimal customer experience. You will report to our Director of Platform Account Development in our SMB Sales organization.
You’re excited about this opportunity because you will…
Be an integral leader driving results for a top company priority. DoorDash built our lead in restaurant selection through a cohesive and scaled sales effort. As more merchants join our Marketplace, our opportunity to grow our Platform business grows too. This role will lead the charge in new Platform adoption growth across SMB restaurants.
Build a high performing sales team. We have lofty goals and a team of sellers excited to make an impact. You will connect the dots between the two, scaling learnings and driving a high performance culture.
Learn from the front to enhance our customers’ and employees’ experiences. While guiding across many functions, our leaders remain as customer obsessed as our front line sellers. As a platform AD leader, you will leverage your own learnings from conversations with merchants as well as scaled learnings from the team to build better processes and programs that help make our merchants’ and peoples’ lives easier.
See around corners for the team. Whether planning for the next quarter, for the next year with new products, or for several years down with new organizations, this role will be responsible for helping to shepherd our Platform Account Development team into the future.
We’re excited about you because…
You’re a high achieving sales leader. You have built and executed pipeline strategies. You know how to coach front line leaders and lean on your customer obsession to regularly meet with prospects, both to understand and resolve their pain points at an individual level and to create system-wide solutions.
You are a great people leader. You are energized by building programs to develop and grow your people and their people, you take pride in making room at the table to improve low engagement teams, and you are accustomed to working with our people business partners to ensure we’re maximizing performance and engagement simultaneously.
You find and lead 0 to 1 opportunities. We are constantly enhancing existing products and introducing new products to our suite of Platform services. We are looking for someone who loves to get to the lowest level of detail to find product-market fit and scale small businesses within large organizations.
You look for the win win wins. The scale of our ambition is great and we look to our leaders to balance unbridled optimism in finding the wins for our customers, their team, DoorDash and truth-seeking challenger mindset to guide the team towards those wins.
We expect this position to be filled by 10/8/2024.
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound (https://getcovey.com/product/covey-scout-inbound) on June 20, 2024.
Please see the independent bias audit report covering our use of Covey here (https://getcovey.com/nyc-local-law-144) .
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. The estimated pay range for this position represents total on-target earnings (including base salary and on-target incentive pay). Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match and a mental health program, among others.
To learn more about our benefits, visit our careers page here (https://careers.doordash.com/) .
The base pay for this position ranges from our lowest geographical market up to our highest geographical market within California, Colorado, District of Columbia, Hawaii, New Jersey, New York and Washington.
$170,000 — $250,000 USD