Job Information
American Express Senior Manager - Product Management, Lowe's in New York, New York
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
American Express Global Commercial Services (GCS) is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. As part of GCS, the Commercial Co-Brand team is focused on delivering best in-class products and experiences with our retail and travel co-brand partners (Lowe's, Amazon, Delta, Hilton, Marriott). This team owns the card P&Ls to profitability grow our portfolio of products while continuing to innovate in how we design, communicate, acquire, and engage our customers.
How will you make an impact in this role?
This role is responsible for managing the Lowe’s Business Rewards Card. The senior manager will play a critical role in supporting the growth of the Lowe’s portfolio by driving product strategy, managing partner relationships, and focusing on how we acquire and engage our customers. The successful candidate will be an energetic, intellectually curious, customer-first analytical thinker with strong project management skills, clear communication, and have a strong attention to detail. Key responsibilities include:
Be a product champion and subject matter expert for the Lowe’s portfolio
Manage relationship with key partners at Lowe’s
Own portfolio strategy and driving profitable growth through P&L management
Optimize prospect and customer experiences by delivering on technical and marketing enhancements
Lead key strategic projects for the portfolio
Act as project manager to influence and work with cross-functional partners (Marketing, Servicing, Risk, Technology, Legal, and Compliance)
Occasional domestic travel
Minimum Qualifications:
Product Management, Partner Management or related experience
Strategic thinker, able to convert strategy into clear, actionable tactics and bring initiatives to successful closure
Experience with managing relationships with external partners, with successful track record of influencing
Exceptional interpersonal, collaboration and relationship building skills
Strong analytical skillset with ability to collect and analyze data/insights to drive winning strategies
Excellent oral and written communications skills and proven ability to communicate effectively to audiences at all levels
Strong organization skills with ability to effectively multi-task and prioritize as business needs evolve
Self-starter who thrives in a rapidly changing, dynamic environment
Customer-focused and desire to understand and relate to business owner needs
Adept in Microsoft PowerPoint, Excel and Word
Bachelor's degree or equivalent experience
Preferred Qualifications:
Strong business and financial acumen and understanding of a P&L
Proactive and solutions oriented with strong positive attitude
Passion for learning with a creative and growth mindset
Experience in retail industry
Qualifications
Salary Range: $90,000.00 to $165,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Job: Product
Primary Location: US-New York-New York
Schedule Full-time
Req ID: 24012090