Job Information
Wells Fargo Senior Lead Product Manager - Digital Wallets in NEW YORK, New York
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Strategy, Digital and Innovation (SDI) team forges the strategic direction of Wells Fargo, provides and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences, and make it easier for customers to achieve their financial goals.
The Team:
The digital wallets team is responsible for leading the strategy, managing the roadmap and delivery of transfers capabilities to our +30MM customers. Working closely with the enterprise payments strategy team, technology and lines of business partners, this team will help to shape the strategic direction and execute on delivering digital wallet capabilities to customers. The scope of responsibilities spans consumer and small business, across the enterprise including deposits, credit, payments, and investing.
About this role:
Wells Fargo is seeking a Senior Lead Digital Product Manager, preferably with a background in Digital Wallets, Digital Payments, and/or Fintech to join the Digital Transfers team. In this role, you will lead the digital wallets strategy by partnering with technology to understand and articulate the business value and also with the analytics team to use metrics and VOC for a data-driven solution. You will create a trusted relationship with digital stakeholders across consumer lending and investment lines of businesses to understand the needs of the channel and align them with transfers platform priorities. You will also work with delivery teams to ensure the channel's needs are met.
In this role, you will:
Support the development and execution of the digital transfers platform strategy across the enterprise to achieve business outcomes, with specific focus on digital channel and associated platforms such as email and messaging communications
Act as an advisor to senior leadership to make strategic decisions for resolving highly complex and unique challenges related to Digital Channel Integration that require solid analytical skills, extensive knowledge of digital platform capabilities, and understanding of the business, delivering longer term and large-scale solutions
Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
Strategically engage with all levels of professionals and managers across the enterprise
Required Qualifications:
- 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
4+ years experience creating and executing strategic product roadmaps
Proven delivery of digital products and services to large-scale client base
Working understanding of consumer digital payments solutions and overall ecosystem
Experience working with User Experience teams to drive out overall customer experience
Experience working on defining and articulating product vision
Experience working in a large matrixed organization
Experience understanding complex needs and business requirements
Experience working in Agile environment
Proven ability to translate complex technologies into cohesive story articulating business and customer benefit
Job Expectations:
This position is not eligible for Visa sponsorship
This position is a hybrid work model, must be willing to work out of Charlotte, NC, New York, NY or San Francisco, CA 3 days a week
Pay Range:
Charlotte, NC: $120,400 - $250,000
New York, NY: $138,500 - $287,600
San Francisco, CA: $138,500 - $287,600
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$120,400.00 - $287,600.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
26 Sep 2024
* Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Company: WELLS FARGO BANK
Req Number: R-403189-2
Updated: Sat Sep 21 02:22:12 UTC 2024
Location: NEW YORK,New York