Job Information
City of New York Senior Director of Evaluations in New York, New York
Job Description
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.
The Division of Policy, Planning and Measurement (PPM) collaborates with every ACS division to guide systems analysis and strategic systems improvement; assure quality of practice at ACS and its provider agencies; professionalize the frontline workforce; bring knowledge into practice; provide research and analytic support; and plan and develop new programs and policies.
The position is part of the Office of Training and Workforce Development, which is housed within the Division of Policy, Planning, and Measurement of the Administration for Children's Services and includes James Satterwhite Academy, the Workforce Institute and institute for Leadership Development. Together, they provide foundational and continuous learning for child welfare and juvenile justice direct service staff and supervisors.
Reporting to the Associate Commissioner, Office of Training and Workforce Development, the Senior Director of Learning and Evaluation will oversee the Director of Continuous Quality Improvement, the Deputy Director of Continuous Quality Improvement, and a team of evaluators. Working closely with the James Satterwhite Academy, the Workforce Institute and Institute for Leadership Development and our CUNY Hunter Silberman School of Social Work partners, the Senior Director will support evidence-informed Child Welfare practice through evaluation, learning, and improvement of internal programs, teams, and processes. To be successful in this role, the candidate must be well-versed in data-driven decision- making, program evaluation, and research methods. The position will interface with ACS and provider agency leadership, the ACS Workforce Institute staff, James Satterwhite Academy staff, and CUNY consultants, to assure good communication and the timeliness of deliverables.
Responsibilities of this position include:
Model Key leadership characteristics.
LEADING CHANGE. Involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
LEADING PEOPLE. Involves the ability to lead people toward meeting the organization's vision, mission, and goals. The ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
Leading in Context- Able to explain the dimensions of a systems perspective and think politically to address internal and external issues, as well as develop internal and external partnerships.
RESULTS DRIVEN. Involves the ability to meet organizational goals and the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
Helps to create data driven organization that uses data to inform program development, workforce development and implementation of new strategies and present at seminars, conferences, and meetings.
Orchestrating and leading the development, implementation, oversight, and evaluation of OTWD programs and systems and their compliance within the scope of Agency operations.
Develop standards and practices to address evaluation and workforce development needs,
including conducting needs assessments, conceptualizing and preparing proposals, designing research and evaluation studies, instruments and survey items.
Manage all processes of evaluation and research for complex projects with multiple stakeholders.
Lead the team to evaluate Child Welfare programs and providing support to internal and external stakeholders with the goal of cultivating continuous learning and improvement.
Collaborate with internal and external stakeholders and team members to create and/or refine Theories of Change, logic models, program models, implementation plans, evaluation plans, and other foundational evaluation tools or provide evaluation assistance for priorities.
Co-create and implement evaluation plans and measurement tools including surveys, interview guides, focus group guides, participatory evaluation activities, administrative data tracking tools, and dashboards.
Prepare short and long reports, publications, data visualizations, and other written reports. Prepare and present on study findings.
ADDITIONAL INFO:
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a
candidate for employment with child-caring responsibilities has been the subject of a child abuse and
maltreatment report.
TO APPLY:
Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID # 648588.
No phone calls, faxes or personal inquiries permitted.
Note: Only candidates under consideration will be contacted.
Qualifications
- For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
To be appointed to Assignment Level II and above, candidates must have:
A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.
NOTE:
Probationary Period
Appointments to this position are subject to a minimum probationary period of one year.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.