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Comcast Senior Account Manager in New York, New York

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

FreeWheel is hiring a Senior Account Manager based in New York who will report to the Senior Manager, Account Management. We are looking for a passionate and experienced Account Manager who will partner with, and ensure the long-term success of, our enterprise supply customers. In this role, you will be responsible for developing long-term relationships with your assigned customers who represent some of the largest companies in the TV ecosystem.

Job Description

Core Responsibilities

  • Develop and maintain relationships with an assigned book of supply accounts, with a focus on end users of the platform

  • Conduct weekly check-ins internally with the account team and externally with the client to manage all ongoing tasks, issues, and points of communication

  • Coordinate cross-functional teams including sales, support, product, and engineering to ensure client initiatives are delivered

  • Act as the first point of contact for any questions that arise daily

  • Advise clients on strategic vision as it relates to their ongoing activities within FreeWheel

  • Understand the client's business and industry they operate in, to drive monetization within the FreeWheel Marketplace through advocacy and partnership across FW teams

  • Influence decisions made on the day-to-day business (i.e., process changes)

  • Advise how FreeWheel changes may impact client workflow and business (i.e., client impact related to product releases)

  • Proactively identify any potential issues that will impact the client in the short-term or long-term

  • Assist in sales process for renewals, upsells, and product utilization

  • Provide input into the account planning process including Strategic Account Reviews (SARs) and Quarterly Business Reviews (QBRs)

About You

  • Proven account manager or other relevant experience in an advanced advertising organization

  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization

  • Experience delivering client-focused solutions based on customer needs

  • Proven ability to manage multiple projects at a time

  • Excellent listening and presentation skills

  • Excellent verbal and written communication skills

  • BA/BS degree or equivalent

  • 5-7 years related experience

Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

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