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Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen.

THE ROLE: Sales Support Specialist, Microsoft CSP - REMOTE

Job Summary:

The Sales Support Specialist - Microsoft CSP Program plays a crucial role in supporting our sales team by managing and optimizing our Microsoft Cloud Solutions Provider offerings. This individual will work closely with the sales, technical, and customer success teams to ensure seamless operations, drive sales, and enhance the overall customer experience.

Travel Requirements:

This position may include some infrequent travel.

Job Responsibilities:

• CSP Program Management:
• Serve as the primary point of contact for all Microsoft CSP-related inquiries and processes related to sales activities, including proposals, agreements and internal reports.
• Manage and monitor CSP subscriptions, and renewals to ensure accuracy and timely processing.
• Assist in the onboarding of new clients to the Microsoft CSP program, including setup, configuration, and troubleshooting.
• Sales Support:
• Provide sales support by preparing quotes, proposals, and product information for Microsoft cloud solutions and distributing price lists for accuracy to billing.
• Collaborate with the sales team to identify opportunities for upselling and cross-selling Microsoft cloud products.
• Assist in order processing including order entry, follow up on order status, and ensure accurate fulfillment of sales orders.
• Reporting and Analysis:
• Generate and analyze reports on CSP program performance, including sales metrics, customer usage, and financial data.
• Provide insights and recommendations based on data analysis to support sales strategies and decision-making.

Required Skills:

• Proven experience in a sales support role with a focus on Microsoft cloud solutions or a similar technology.
• Strong understanding of the Microsoft CSP program, including its structure, benefits, and processes.
• Proficiency in Microsoft Office Suite and CRM software.
• Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Ability to analyze data and generate actionable insights.

Additional Required Skills:

• Experience with Microsoft Partner Center and other CSP management tools.
• Previous experience in a customer-facing role within the technology industry.

Education and Experience:

• Bachelor's Degree or equivalent experience or military experience
• 3-5+ years of proven experience in a sales support role with a focus on Microsoft cloud solutions or a similar technology solutions.

ABOUT PRESIDIO

Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.

Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India.

For more information visit: http://presidio.com

Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.

RECRUITMENT AGENCIES PLEASE NOTE:

Agencies/3 Parties may not solicit to any employee of Presidio. Any candidate information received from any Agency/3 Party will be considered a gift and property of Presidio, unless the Agency/3 Party is an Authorized Vendor of Presidio with an up-to-date Presidio Contract in hand signed by Presidio Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Presidio Talent Acquisition to engage in recruitment efforts for Presidio.

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