Job Information
City of New York Quality Assurance Tester in New York, New York
Job Description
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $90,000-$100,000.
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of New York City’s children and families by providing child welfare, juvenile justice, and early care services. The New York City Administration for Children’s Services of Office of Information Technology (OIT) department has the responsibility to provide high quality, reliable, sustainable technology services and support to meet the needs of the families and children we serve through ACS and its vendor partners and other city agencies.
ACS OIT Business Solutions provides IT Project Management and Application Development services to define and deliver IT solutions that meet the specific needs of all ACS divisions. OIT Business Solution staff collaborates with staff across the agency to:
Conduct a core business analysis of operations and recommend the most appropriate IT Solution(s).
Provide assistance and guidance through the IT Governance process to receive appropriate approvals for IT initiatives, including procuring vendor agreements (SI contracts and RFPs).
Provide project management and training for new and upgraded IT applications.
Develop solutions based on program's requirements.
Provide support for all applications and fixing issues in a timely manner.
Reporting to the QA Manager, the Quality Assurance (QA) Tester will be involved in all stages of the software development lifecycle. In the beginning stage, the QA Tester will review and analyze the business functional requirements for testability and communicate gaps or ambiguity in requirements to the business analyst of the project. The QA Tester will translate the business functional requirements into high level test scenarios with test estimation, create test plan, prepare detailed test cases, and ensure the complete test-to-requirement coverage. During the development and testing stage, the QA Tester will perform all types of software testing including web usability, functionality, system integration, regression, cross browser compatibility, ADA compliance, database validation, and mobile application testing. The QA Tester will work collaboratively with the project team to communicate testing progress and status, attend defect triage meeting to prioritize and track defects to closure, discuss project updates and issues, and recommend application improvements to the team.
Under general supervision, the Quality Assurance Tester will be responsible for performing the following duties, but not limited to:
Review and analyze functional requirements to ensure requirements are testable.
Work with Business Analysts to get requirement clarifications.
Communicate gaps, inconsistency and errors on the functional requirements to the Business Analyst.
Translate the business functional requirements into high level test scenarios with test estimation, create test plan, and provide test estimates to QA Manager for project scheduling purpose.
Develop detailed test cases utilizing ALM or Azure DevOps, ensure that tests cover all features of the system (happy path and edge cases), and ensure the complete test-to-requirement coverage.
Work with the developers to identify and prepare test data needed for test execution.
Perform QA software testing including manual functional, web usability, system integration, regression, and backend database validation.
Perform data validation on the backend Oracle or MS SQL database by writing SQL queries.
Document software issues on MS Azure DevOps and assist development with concise and detailed steps for duplication of issues found.
Work collaboratively with the project team to communicate testing progress and status, attend defect triage meetings to prioritize and track defects to closure, discuss project updates and issues to ensure appropriate follow through to resolution.
Provide weekly status updates to the QA Manager to ensure work is carried out in accordance with the schedule and testing requirements.
ADDITIONAL INFORMATION
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $90,000-$100,000.
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY
APPLICATIONS MUST BE SUBMITTED ELECTRONICALLY USING ONE OF THE OPTIONS BELOW:
For current city employees, go to Employee Self Service (ESS), Recruiting Activities, Careers and search for Job ID#629988.
For all other applicants go to www.nyc.gov/careers and search for Job ID#629988. Click on the "Apply" button.
If you do not have access to a computer, most public libraries have computers available for use.
Only candidates selected for an interview will be contacted.
Qualifications
A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
Education and/or experience which is equivalent to "1", "2", or "3" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.