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UnitedHealth Group Peer Support Specialist Supervisor in New York, New York

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Peer Support Specialist Supervisor will have overall responsibility for the successful functioning of Recovery & Resiliency unit and will serve as part of the behavioral health management team. Plan and maintain systems and procedures for operating efficiency. Manage staff for optimum performance.

This position will ensure recovery and resiliency as well as the perspective of consumers and families are actively considered in every phase of our operations.

Primary Responsibilities:

  • Provide direct leadership to cohort of Peer Staff

  • Determine staffing requirements

  • Hire and train new staff

  • Facilitate the preparation and analysis of program reports

  • Review performance data to monitor and measure productivity, goal progress and activity levels.

  • Delegate work duties to staff to attain objectives

  • Allocate use of available resources

  • Support the organizations priority to reach and provide culturally competent peer support and educational resources to our members

  • Communicate performance expectations

  • Facilitate meetings, effectively: monitor group dynamics and foster a positive work environment within the cohort

  • Develop engagement programs and services to enhance consumers’ engagement in their own recovery

  • Coordinate outreach to specific populations to ensure access to, engagement with, and utilization of needed services. Coordinate specific outreach programs with the Quality Unit

  • Serve as a member of committees and subcommittees as designated by the Executive Director

  • Participate in quality review processes

  • Facilitate lines of communication between the health plan and consumers, youth and families about all aspects of the behavioral health care delivery system as well as their rights and responsibilities

  • Participate in initiatives as assigned by the Executive Director

  • Through collaboration, training, and consultation with other staff, promote a culture where the consumer’s unique recovery goals, needs, point of view and preferences are recognized, respected, and integrated into treatment, rehabilitation, and community self-help/mutual support activities

  • Comfortable working independently and as part of a team in a collegial care team environment

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • College degree or equivalent employment and life experience

  • Certified Peer Support Specialist/Certified Recovery Support Specialist

  • 2+ years of experience in community health to include substance abuse programs

  • 2+ years supervisory / leadership experience

  • 1+ years of experience organizing and leading educational programs and events

  • Computer competence to include MS Office applications and Internet

  • Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area

New York Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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