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The Mount Sinai Health System Patient Care Associate-Emergency Department-MSH-Full Time-Night in New York, New York

Strength Through Diversity

Ground-breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities:


Job Summary:

As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities promoting patient-focused care within the Specialty Service. The Patient Care Associate supports the registered nurse in patient care activities, such as: assisting patients with activities of daily living, collecting specimens, and performing procedures; maintaining a safe, clean environment; and other duties as needed.

Essential Duties and Responsibilities

  1. Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in the assigned area.

  2. Performs and records patient’s vital signs, such as blood pressure, pulse, temperature, and respirations. Documents intake and output and other data as assigned

  3. Obtains patient’s rating on pain scales as a fifth vital sign in all areas except Pediatrics

  4. Performs clinical procedures, such as specimen collection, venipuncture, EKG, application of compression devices, post-mortem care, and maintenance of skin integrity. Sets up for selected procedures and assists RNs accordingly.

  5. Assists patient with activities of daily living, such as feeding, bathing, and/or toileting. Orients patients to the clinical environment. Assists patient with ambulation and all levels of mobilization.

  6. Assists with dietary functions, including delivering and collecting patient trays at the bedside, passing menus to patients and assisting them with menu completion, mixing nutritional supplements, reporting variation in eating patterns to RN/Dietitian, and maintaining accurate and timely systems for transmission of patient dietary orders and changes

  7. Maintains a safe, clean and functional environment, including ensuring the comfortable

  8. Movement of the patient. Assists the patient in room maintenance, such as bed-stripping and trash removal, when necessary

  9. Performs on-to-one observation or close observation status of patients, e.g. safety, elopement risk, or suicide prevention

  10. Maintains “isolation status” for patients under the direction of an RN and according to to set procedures

  11. Performs scheduled rounding on patients with emphasis on caring for toileting needs, comfort, positioning, and pain awareness. Documents on rounding log. Notifies RN is rounding has not been completed.

  12. Utilizes Vocera system according to to sign in/sign out protocol where activated

  13. Greets visitors and answers telephones promptly and courteously. Escorts visitors to the appropriate areas, when necessary. Provides information as appropriate.

  14. Answers Patient Call System and refers calls to appropriate staff.

  15. Maintains a safe, clean and functional environment, including removing trash and bringing physical plant and equipment problems to the attention of the managers.

  16. Transports patients to stretchers or wheelchairs, as required

  17. Delivers and collects trays and bedside, delivers flowers to patients.

  18. Strips units/cubicles

  19. Perform emergency clean-up and transports.

  20. Transport specimens.

Education Requirements

High School Diploma (graduate or equivalent).

Certificate of completion of a medical assistant/patient care assistant with skills in venipuncture and EKG

Experience Requirements

Three to nine months of healthcare experience preferred

Licensing and Certification Requirements (if applicable)

Heartsaver and/ or BCLS Certification from American Heart Association

Medical Assistant Certification

Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize medicine together.

We work hard to acquire and retain the best people and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.

Explore more about this opportunity and how you can help us write a new chapter in our story!

Who We Are

With over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System is an equal-opportunity employer. We comply with applicable Federal civil rights laws and do not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression.

EOE Minorities/Women/Disabled/Veterans