Job Information
HSS Patient Access Specialist in New York, New York
Overview
How you move is why we’re here. ® Now more than ever.
Get back to what you need and love to do.
The possibilities are endless...
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize
the abundant opportunities for growth and success.
If this describes you then let’s talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report . As a recipient of theMagnetAward for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise
Patient Access Specialist I
Patient Registration
Pre-Access Call Center
A highly visible customer service position that is responsible for the reception of patients, families, and health care providers. The Patient Access Specialist is an expert in areas of customer service, registration/scheduling, insurance, and HSS Standards of Care. Patient Access Specialist is expected to score in the top 5% of measureable categories within 6 months of hire.
Responsibilities:
Provide exceptional customer service to all patients, visitors, and customers
Prioritize patient flow
Verify insurance and obtain benefits
Triage phone calls and schedule appointments
Respond to patient, visitor, and customer inquiries
Obtain patient demographics, personal information, and medical history by interviewing patients
Collect payments
Performs other related duties incidental to the work described herein
Qualifications
Requirements:
Bachelor’s degree preferred; Diploma or equivalent with 3 years of experience
Two years in a healthcare or related customer service field
Spanish speaking preferred
Desired Qualifications:
Superior written and oral communication skills
Exceptional customer service skills
Ability to multi-task
Ability to work in a team environment
Knowledge of healthcare and health insurance
Familiarity with medical terminology
Displays positive attitudes towards assignments and others
Ability to add, subtract, multiply, divide and calculate percentages
Other Requirements
#LI-Onsite
Pay Range - Minimum
USD $28.99/Hr.
Pay Range - Maximum
USD $33.34/Hr.
Posted Date4 months ago(12/19/2023 10:57 AM)
Job ID2023-18462
LocationUS-NY-New York
CategoryAdmitting/Patient Registration - All Openings
Emp StatusRegular Full-Time
Hours per Week35
ShiftDays