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Mount Sinai Health System Medical Director, Urgent Care Center (MSUS UCC) - Physician - Mount Sinai-Union Square; New York, NY in New York, New York

Job Description

The Department of Emergency Medicine seeks a Medical Director to lead the Mount Sinai-Union Square Urgent Care Center (MSUS UCC).

This role supports the implementation of medical and clinical policies, services and procedures within the MSUS UCC, and they will partner with both site and system leadership to optimize the clinical, operational and financial performance of the practice. The scope of oversight of this role will also include the New York Eye & Ear Urgent Care Center upon its opening.

Qualifications

Position Qualifications:

  • Medical Degree from an Accredited University

  • Current New York State medical license

  • Board-certified in Emergency Medicine

  • Clinical administrative experience preferred

  • Committed to Mount Sinai and the communities we serve

  • A strong work ethic and desire to participate in a team-oriented, performance-driven health system

Position requirements:

Communication

  • Attend recurring Medical Director meetings and system meetings as needed

  • Meet weekly with Triad leads - Practice Manager/Administrator and Nurse Manager

  • Conduct monthly agenda-driven Provider meetings

  • Attend recurring staff meetings, participate in creating agenda for staff meetings, work with practice manager and nurse manager to develop agenda and review data prior to meeting

  • Defines and implements organizational asks/agenda from the site/health system

Clinical and Quality Improvement

  • In a triad partnership model with nursing and the Administrative Manager develops and implements clinical and other quality improvement initiatives

  • Lead all case investigations requiring inquiry of clinical care (e.g. debriefings and RCAs)

  • Reviews universal Ambulatory quality measures such as (PRESS-GANEY, Infection Prevention, Emergency Response)

  • Ensures regulatory compliance – Joint Commission readiness

  • Supports Regional Medical Director to address patient concerns regarding clinical care or provider communication

  • Develops and implements practice-based specific quality measures to report out to QSAG regularly

  • Respond to patient complaints and serve as the main liaison with the office of patient relations for the practice

  • Supports evidence based clinical care

Evaluations

  • Perform Annual Faculty Evaluations and bi-annual OPPE for physicians on site

  • Meet with underperforming providers to develop, document and implement performance improvement plan

  • Participate in staff performance appraisals

Mentorship

  • Meet weekly 1:1 with new physicians to conduct chart review for appropriate clinical decision making, documentation and coding for initial 3 months of employment

  • Provide education, training and support to all physicians on site

Finance and Operations

  • Along with the Practice Manager/Admin Director provide financial and operational oversight for the practice

  • Review monthly financial performance and address variance to budget

Salary Disclosure Information:

We have an excellent, highly competitive benefits package with salary ranging from $375K to $425K depending on experience and qualifications. Mount Sinai Health System provides a salary range to comply with the New York City law on Salary Transparency in Job Advertisements. Actual salaries depend on a variety of factors, including experience, specialties, historical productivity, historical collections, and hospital/community need. As such, an actual salary may fall closer to one or the other end of the range, and in certain circumstances, may wind up being outside of the listed salary range. The salary range listed is for full-time employment and does not include bonuses or incentive compensation or benefits.

Please specify the Job Title of interest, Job Site, and send CV with Cover Letter to:

Alex Cano

Executive Director Physician Recruitment

Mount Sinai Health System

Alex.cano@mountsinai.org

Responsibilities

The Medical Director develops short- and long-term plans for on-going improvement of the clinical, operational, and administrative quality of the practice. This role will include a clinical time commitment in the MSUS UCC, as well as the NYEE UCC upon its opening. Ultimately, the expectation will be that a minimum of 0.5 clinical FTE (or 750 hours annually) will be clinical time in the urgent care centers. The Medical Director will report dually to the Regional Medical Director, Downtown as well as the Vice Chair of Clinical Operations in the Department of Emergency Medicine.

About Us

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

  • Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.

  • Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.

  • Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history!

" About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 600 research and clinical labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time—discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it.

Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 9,000 primary and specialty care physicians and 11 free-standing joint-venture centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida. Hospitals within the System are consistently ranked by Newsweek’s® “The World’s Best Smart Hospitals, Best in State Hospitals, World Best Hospitals and Best Specialty Hospitals” and by U.S. News & World Report's® “Best Hospitals” and “Best Children’s Hospitals.” The Mount Sinai Hospital is on the U.S. News & World Report® “Best Hospitals” Honor Roll for 2023-2024.

For more information, visit https://www.mountsinai.org or find Mount Sinai on Facebook, Twitter and YouTube.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

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