Job Information
JPMorgan Chase Managing Director, Human Resources Business Advisor, Talent and Employee Experience in New York, New York
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture, and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people, and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong, and can make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.
The Talent & Employee Experience (EX) organization is building the employee experience of the future and is comprised of six components: Channels, Help, Talent, Operations, Workforce Data and Advisory. We've transformed this organization by adopting a segmented service delivery model which will enable us to deliver more cohesive, frictionless and personalized experiences, as all relevant functions will work together seamlessly within each segment. Segmenting our population involves dividing the workforce into distinct groups based on specific customer characteristics and needs. Additionally, we will have firmwide Service Delivery teams that focus on specific employee profiles, and all will be strengthened by innovative, redefined talent products, powered by data
We are looking for a Managing Director level Human Resources (HR) Business Advisor to lead the HR agenda for the Talent and Employee Experience (EX) organization. This role reports to the Head of HR for Human Resources, Risk and Compliance and Diversity, Equity, and Inclusion. The successful candidate will work closely with senior HR, Talent and EX leadership to define the overall strategic direction. This role will be a key contributor to the HR strategy across the firm, including shifting the way we work and delivering an inventive employee experience.
Role Objectives & Responsibilities
Strategic leader - work with senior leaders and Talent and EX teams to create the workforce of the future by understanding the business deeply and leveraging our HR products to drive business outcomes; help implement new HR products and workforce experience strategies, including AI and digitally enabled HR
Communication and Engagement - Be a listening post to advise business leaders and provide feedback into HR Products
Trusted advisor - Act as a conduit between HR, and Talent/EX leadership to advise senior stakeholders on how to drive transformation including redesigning work, automation and digital strategies.
Employee Experience champion - play a leadership role in co-designing and creating the tools and roadmaps for employees to do their best work; co-create digital experiences employees love across the moments that matter
People Agenda leader - enable organizational evolution in the Talent and EX organization by effective influencing of talent management and development plans to help clients with workforce planning, new skilling, talent and diversity strategies, leadership development, performance management, change management and beyond
Exceptional stakeholder manager - strong executive composure, relationship management and communication skills with the ability to work with top leaders across the organization. Coach and get involved in complex people matters
Operator at scale - ability to drive outcomes at scale including executive accountability across Talent and EX
Data fluency - Interpret metrics to drive outcomes and ensure leadership performance. Translate data and insights into action and lead implementation within the Talent and EX organization
Required qualifications, capabilities, and skills.
15+ years of Human Resource or transformational people leadership experience
Knowledge of full range of people practices and how to apply them to an organization that is shifting to a customer focused operating model: goal setting, performance assessment and improvement, compensation practices, talent review and talent management, workforce planning, reductions in force, manager development.
Ability to utilize critical thinking and analytical skills regularly to identify issues and trends, develop solutions and/or recommendations to address root cause.
Exceptional analytical, quantitative, and technical skills that enable individual to leverage data to create Human Resource strategies that support and launch business results.
Ability to navigate a global matrix organization and partner on issues across HR and the business.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
NY $250,000.00 - $450,000.00 / year