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Institute for Community Living (ICL) (https://iclinc-my.sharepoint.com/personal/samantha_perosiel_iclinc_net/Documents/Custom%20Office%20Templates/HR%20Recruiter%20Info/ICL%20Job%20Descriptions/SHELTERS/OPERATIONS/iclinc.org) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need.

So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Housing Coordinator–Entitlement Specialist (HC-ES), to join our team! – Veterans preferred for specific VA Shelter locations.

By ICL definition, under the direct supervision of the Program Director, a HC–Entitlement Specialist is someone primarily responsible for promoting the attainment of resident permanent housing goals through ongoing assessment of resident housing needs and preferences, and the development of housing opportunities in the community for homeless individuals or individuals with mental disabilities (i.e., persons properly diagnosed as suffering from mental illness, alcoholism, or substance abuse).

MIN. ROLE REQUIREMENTS & PREFERENCES:

• LOCATION: New York, NY 10038 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD

• EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting

• BA Degree and 2+ years of case mgmt., housing and entitlement, or relevant human services exp.

• BA Degree w/ 1-year practicum & 1+ years of case mgmt., housing and entitlement, or relevant human services exp.

• AA Degree and 3+ years of case mgmt., housing and entitlement, or relevant human services exp.

• GED/HSE or HS Diploma and 4+ years of case mgmt., housing and entitlement, or relevant human services exp.

• LICENSING:

• CPR & First Aid (to be obtained within 90 days of employment)

• Valid State Driver’s ID (CDL, General Class D or Class A, B, or C licensing accepted) – NY, NJ, CT, or PA preferred

• Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training)

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to stand, stoop, bend, and stretch for long periods

• Ability to make reasonable and sound evaluative judgments

• Ability to read and understand lease, rental, and utility agreements

• Ability to effectively use computer software such as MS Word and Outlook

• Ability to consistently report for work as scheduled, being on-call if needed

• Knowledge of the causes and processes of mental illness and substance abuse disorder

• Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs

• Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders

• Strong problem-identification and solving skills with an awareness of self and one’s impact on others

• Ability to work both as a team and independently, to help conform to all applicable safety and accountability measures

• Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory

• Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities

• Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding human services

• Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting

• Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below...

HOUSING COORDINATOR TASKS:

• Find suitable permanent housing in the community

• Assist in the orientation of new personnel when requested

• Document efforts to locate and secure housing for residents

• Develop and maintain community resource guides for each of the five boroughs

• Develop and maintain relationships with housing providers and the Veterans Administration

• Serve as liaison to the Veteran’s Administration to identify housing for residents that qualify for VA housing

• Comply with attendance and timekeeping rules and report reliably and regularly to work on an ongoing basis

• Maintain up-to-date, accurate individual paper and electronic case records as directed by the Program Director

• Serve as a liaison between the residence and landlords regarding move-in schedules, leases, rent, and utility issues

• Attend regularly scheduled clinical meetings, staff meetings, and supervision as well as in-service training and development activities

• Review the staff communications log and make entries concerning essential elements of information designated by program management

• Immediately report serious incidents, allegations of abuse, incidents, or sensitive situations and complete incident reports in accordance with agency policy

• Comply and promote compliance with all applicable laws, regulations and agency policies helping to strengthen and maintain an ethical organizational culture

• Collaborate with case management staff to understand the specific housing needs and preferences of residents and act accordingly when searching for housing options

• Participate in ongoing reviews of existing linkages for their adequacy and seek to extend the program’s and ICL’s linkages as part of Continuous Quality Improvement

ENTITLEMENT SPECIALIST TASKS:

• Maintain accurate case notes on each participant’s needs and progress

• Remain abreast of the current applicable rules and regulations for benefit enrollment

• Accompany participants to various government offices to obtain necessary paperwork

• Track participants’ applications for benefits and entitlements and upcoming appointments

• Participate in case conferencing as required; and all other duties as assigned by the Team Leader

• Establish an action plan to obtain the necessary documents and enroll participants in entitlement programs

• Assist participants in the filing of claims for access to entitlements and benefits, including health insurance enrollment

• Assess all intakes to determine that they have state-issued ID and which benefits and entitlements they are eligible for

• Perform other job-related tasks as assigned in an organized and detail-oriented manner…

• Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.

If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below…

ICL BENEFITS:

PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY!

• PAID Orientation and Training

• Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too)

• Life & AD&D Insurance + Medical Flexible Spending

• Mental Health Services and Providers

• Educational & Parental Leave

• Tuition & Work-Life Assistance

• Commuter Benefits Plan

• Employee Assistance Program

• Matching 403B (non-profit)

• Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc.

• Discounts on select ticketed purchases provided by Plum Benefits

• And many more…

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