Job Information
SMBC FX Application Support Engineer in New York, New York
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $137,000.00 and $196,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Role Description
SMBC is looking for an FX Application Support Engineer to provide support for US Foreign Exchange Business, Application suite covering: Execution, Market Data, STP and Risk.
Role Objectives
Primary Responsibilities:
• Provide Level 2/3 application production support for FX and related applications, Including Vendor Applications such as FXALL, 360T and Broadridge FXL
• Global support and includes weekend availability to troubleshoot production related issues and perform checkouts
• Ability to work both independently and in groups in an energetic, diverse environment
• Problem investigation and resolution. Responsible for tracking bugs and stability issues that affect the production environment and drive changes to mitigate.
• Debugging the system and fixing the production related issues
• Handles complex operational tasks and recommends process and technology changes
• Capacity planning, Incident and Problem management
• Manage communication of system and application outages to the end users.
• Resolve application and technical problems and Provide solutions for application automation
Qualifications and Skills
Desired Experience/Skills:
• Bachelor’s degree, preferably in Computer Science, Engineering, or Mathematics
• Expertise in operating windows with good command over any scripting language such as Powershell, Python, etc.
• Good knowledge of FIX protocol
• Strong Knowledge of FX order flow and STP
• Strong Knowledge of FXALL, Broadridge FXL
• Understanding of client and exchange connectivity support
• Hands-on experience in support of a real-time trading environment
• Knowledge of support applications that use high-performance messaging/middleware
• Good analytical, and verbal and written communication skills
Additional Requirements
D&I Commitment
Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.
SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.