Job Information
Meta Director of Global Culinary Operations in New York, New York
Summary:
Our Global Culinary organization is composed of multiple teams that work together to support our operations around the globe. Our mission is to nourish people through culture, responsibility and hospitality.Meta is seeking a results-oriented Director of Global Culinary Operations. This role will lead Culinary café operations and programs for all of Meta’s global offices, including full service cafes, specialty concepts and micro kitchens. Responsibilities include but are not limited to day-to-day operations, oversight of cafe design standards, financial management of opex/capex budgets and leading a talented and dynamic culinary team.
Required Skills:
Director of Global Culinary Operations Responsibilities:
Leading a global organization comprised of chefs and programmatic teams
Developing trusted relationships across Meta to ensure that the culinary program is aligned with company level objectives
Overseeing a robust vendor partner model globally
Developing global culinary standards for cafes, concepts and micro kitchens
Identifying and implementing opportunities for improvement such as, wait time, customer satisfaction and budget management
Conducting benchmarking of culinary programs against peer companies both from a service and cost perspective
Staying connected to what is happening in the industry, ensuring that Meta is adopting innovative best practices
Building KPIs and OKRs in support of Meta’s mission and creating a business scorecard that displays performance transparently
Partnering with business analytics teams to collect relevant culinary data for internal/external consumption
Implementing scalable process improvements including food safety standards that allow teams to operate more efficiently across global locations
Building a scalable operation that can be flexed up and down as Meta’s business adjusts
Creating a DE&I-focused vision for the Culinary organization, ensuring that diverse perspectives are considered across the decision making framework
Conducting global site visits to ensure operations up to standard
Leads a global team in driving effective supplier management and product procurement, with a focus on reducing costs and improving quality
Willingness to travel at least 25% of the time
Minimum Qualifications:
Minimum Qualifications:
15+ years of experience in leading globally diverse teams in the food and beverage industry
Corporate experience and experience in a large commercial environment will be considered including restaurants, hotels, stadiums, and cruise lines
Proven understanding of food/beverage procurement and logistics practices at scale
Experience managing large numbers of locations simultaneously, including international locations
Experience leading and developing other leaders
Experience managing large commercial operators (i.e. Sodexo, Compass and Aramark)
Experience developing and implementing goals and strategies based on company level objectives
Demonstrated financial acumen, including experience managing large opex and capital budgets
Experience leveraging data and analytics to drive decisions
Proven customer service and communication skills
Public Compensation:
$262,000/year to $307,000/year + bonus + equity + benefits
Industry: Internet
Equal Opportunity:
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.