Job Information
MTA Director Field Compliance & Facilities in New York, New York
Director Field Compliance & Facilities
Job ID: 10208
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: GCMCOC
Date Posted: Jan 21, 2025
Description
JOB TITLE : Director, Field Compliance and Facilities
SALARY RANGE : $133,900- $149,350
HAY POINTS : 805
DEPT/DIV: GCMOC
SUPERVISOR : Senior Vice President / General Manager - Facilities Maintenance at GCMOC
LOCATION : 420 Lexington Avenue New York, NY 10170
HOURS OF WORK : Hours may vary
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
SUMMARY :
The position is responsible for directing the field oversight of the third-party operations and maintenance contractors performing work on behalf of the MTA Grand Central Madison Operating Company. Much of the work will be performed under fixed-price turnkey type arrangements with the MTA, so effective oversight is critically important to the success of the program. The primary contract will be the GCM Facilities Maintenance contractor (FM). The GCM Facilities Maintenance contractor is responsible for developing and submitting for approval numerous plans that establish the contractor’s obligations within the required scope of work. The Maintenance Plan is significant and will guide the oversight efforts. This position works with the Deputy Chief to review, comment and approve the plan once all requirements are met. Once the plan is approved by the MTA the position is to ensure contractor compliance with all elements of the plan with review and approval of any amendments. This position will work with the Deputy Chief to develop an MTA contract oversight plan, to include review of contractor asset management documentation of maintenance activities, and field visits to verify safety, the work and asset conditions.
RESPONSIBILITIES :
Direct, through oversight of the field performance of operations and maintenance work in the Grand Central Madison (East Side Access) territory, to include the Grand Central Madison station, tunnels, and Mid-Day Storage Yard. This work is performed by the Facility Maintainer through a third-party contract with the MTA.
Ensure contractor(s) compliance with all required contractual obligations. This includes preventative and corrective maintenance, safety and compliance with the technical scopes of work and approved plans. Is also held accountable for the following: observe the work performed by the contractor, review invoices and approving them if the work has contractual standards, address performance issues with the contractor when possible, and escalate issues to other parties as needed.
Develop and implement field oversight procedures for the Facility Maintainer contractor. This includes scheduled and random joint field inspections of contractor work, remote system monitoring, field verification of asset management system entries and other field oversight tools. Coordinate activities of the Facility Maintainer contractor with all other GCM operations and maintenance stakeholders such as Long Island Railroad Transportation, Engineering (all disciplines), Stations and Maintenance of Equipment, Metro-North Railroad and MTA Real Estate.
Select, develop, coach, and direct the ongoing activities of subordinate staff, including setting goals and objectives to align with GCMOC goals. 24 hour, 7 days a week availability with the ability to work weekend and overnight shifts as needed to support oversight initiatives. Develop “on-call” coverage schedule, forecast and manage workflow among the team, ensure team is meeting deadlines, escalate issues. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
All staff of the GCMOC, as a lean agency, have shared responsibility for oversight of GCMOC contract operations and maintenance as directed by the [Deputy] Chiefs.
Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES :
Demonstrated “safety-first” approach.
Must have knowledge of third-party contractor management processes.
Must have ability to work in an oversight role with appropriate interpersonal and skepticism of third-party contractors.
Must have ability to create/implement procedures, manage spreadsheets and budgets.
Excellent communication and interpersonal skills.
Excellent organizational skills and ability to meet deadlines.
Demonstrated ability to work with all internal levels within the LIRR and external stakeholders, including the MTA agencies.
Demonstrated ability to convene meetings and achieve consensus to move work programs forward.
Demonstrated ability to communicate effectively with key internal and/or external stakeholders.
Must have strong managerial skills to effectively direct subordinate staff of in implementing the short- and long-term goals and direction for the area(s) of responsibility.
Demonstrated analytical capabilities and quantitative skills.
Familiarity with the MTA’s policies and procedures.
Familiarity with the MTA’s contracting and procurement procedures.
EDUCATION AND EXPERIENCE :
REQUIRED:
Bachelor’s degree in Engineering, Business, Transportation, Public Policy or a related field from an accredited college or an equivalent combination of education and experience may be considered in lieu of a degree.; and
Minimum 7 years related experience, including at least 3 years in a similar role in a large, multi-faceted, fast-paced organization or governmental body preferred.
PREFERRED:
Knowledge of railroad operating practices and requirements.
Master’s degree in a related field.
OTHER INFORMATION:Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
EQUAL EMPLOYMENT OPPORTUNITY:
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.