Job Information
Urban Resource Clinical Director - New York, NY in New York, New York
Description
ORGANIZATION OVERVIEW
Founded in 1980, Urban Resource Institute (URI) is committed to the vision of a world free of domestic violence, homelessness, poverty, and trauma, where individuals, families, and communities are safe, stable, and thriving. URI works across the spectrum of prevention and intervention services to empower individuals, families, and communities, particularly communities of color and other disenfranchised populations, to increase their safety and resiliency. Today, URI is maximizing the impact of organizational growth, expanding its positioning as an Innovative service provider, an influential leader and “Organization of Choice” in its field. URI has an annual operating budget of approximately $102 million, more than 700 employees and the capacity to provide services to over 40,000 individuals annually. The organization operates in more than 30 locations around New York City and is recognized as a valued thought-leader in the sector across the US and beyond.
POSITION OVERVIEW
The Clinical Director provides strategic leadership to Urban Resource Institute’s clinical staff and across its four program departments: Domestic Violence Residential Programs, Homeless Families Residential Programs, Justice Initiatives, and QIET. The CD is responsible for overseeing and providing clinical training, supervision, and policy direction; accepted standards for best-practice service delivery; and administrative and documentation criteria. In addition, the CD is responsible for ensuring oversight of licensing regulations, legal and ethical regulations, and quality assurance. The CD will serve as a thought leader and provide consultation to all programs where clinical services are provided.
Salary: $90,000-95,000
MAJOR DUTIES AND RESPONSIBILITIES
CLINICAL LEADERSHIP
Serves as a member of the Senior Program Leadership Team and works collaboratively across program leadership to ensure anti-oppressive, trauma-informed, and client-centered clinical philosophy, practice, operations are integrated and functioning well
Provides trauma-informed leadership for URI, spearheading and supporting initiatives to improve our organizational climate and work culture including living out our social work values of service, social justice, dignity and worth of individual, importance of human relationships, integrity, and competence
Builds community of peer leaders co-creating equitable learning spaces that foster inclusivity and opportunity for leadership development in trauma-informed care at every level of the organization; host community groups
Partner with People & Culture to develop a flexible pipeline throughout the organization for clinical staff including via an internship program, to map career pathing for staff including for licensure for clinicians, and build out per diem and consultant clinical staff opportunities within programs
Partner with URI’s External Affairs’s policy and advocacy agenda
Serve as liaison with university partners, mental health departments, community agencies, and other key stakeholders
CLINICAL MANAGEMENT AND SUPERVISION
Leads Clinical Institute Leadership Team (CI-LT) across the agency as well as Clinical Institute champions, survivor advisory group members, and external partnerships
Leads on standardization of clinical positions, clinical supervision structure, roles and responsibilities, supporting accountability across sites
Ensures best practices and the most effective clinical approaches (e.g., strengths-based approach, motivational interviewing, restorative circles, affective support groups, CBT, DBT, somatic modalities, internal family systems, lateral mentorship) are utilized across programs
Oversees training strategy of clinical and trauma-informed care topics including CEU courses and execution in partnership with QIET and alongside URI’s Learning Management System, Auzmor
Monitors regulatory and clinical standards; productivity and quality assurance efforts; meet contractual reporting requirements and performance standards
Builds manual for clinical roles, administrative, and documentation; provide updates, and maintains URI’s policies and procedures as it relates to all clinical program operations
Oversees clinical supervision of clinical staff across programs as well as interns; facilitate group supervision for LCSW candidates; launch supervision of supervision group for LCSWs
Assist program leaders by providing regular feedback/guidance ensuring organizational policies and practices are maintained
Assist with troubleshooting summary of clinical services database/progress notes issues; ensuring that all clinical notes are appropriately documented into the database
In partnership with Associate Vice President of Justice Initiatives and Senior Director of Clinical Services, monitor equity metrics for staff and client satisfaction including inclusion, lower vacancy rates for clinical positions, increase promotion and retention rates for clinical staff, service access and outcomes as well as client satisfaction
Implement in partnership with QIET TIC evaluation yearly, develop and monitor target to actuals
Oversees capacity building and training efforts in partnership with QIET, promoting career growth and professional development for all clinical team members
Facilitates critical incident reviews and staff debriefings
SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
Masters in related field required such as social work, counseling, or psychology with active license in New York State
Required licenses: LCSW, LCPC, or Licensed Psychologist
REQUIRED SKILLS AND EXPERIENCE
Passion for URI’s mission, vision and core values with the ability to communicate this passion to others.
5 years’+ supervisory experience working in clinical settings, skilled in training, coaching, mentoring clinical staff
10 years+ experience in providing direct clinical services
Experience integrating trauma-informed care within programming and team development
Strong commitment to equity and social justice including a focus on self-awareness and engagement of continuous learning around issues of diversity, equity and inclusion; high level of Emotional Intelligence (EQ)
Project management skills and experience, especially in projects requiring significant resources and cross-functional involvement
Exceptional interpersonal and flexible communications skills, and the ability to develop positive and productive relationships with a dispersed and diverse team
SPECIFICATIONS FOR WORK ENVIRONMENT
The work location involves regular travel across program sites located in across all five boroughs and Westchester; the Director’s office is located at URI’s Central Office in the Grand Central area
The work environment varies given work location but generally is bright and medium in environmental noise, medium in work-pace, and high in work volume and diversity of initiatives/tasks
Work schedule includes three days working in the office or across URI program sites and two days working from home with potential to increase days working in office depending on organizational needs; flexibility is required to meet on-site demands throughout the week
At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. At URI we offer equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.
Qualifications
Education
Required
- Masters or better
Licenses & Certifications
Required
- LMSW