Goldman Sachs & Co. CIMD - Marcus by Goldman Sachs - Lending Product Manager - Vice President - New York in New York, New York
MORE ABOUT THIS JOB
CONSUMER (MARCUS BY GOLDMAN SACHS)Marcus by Goldman Sachs is the firm’s consumer business, combining the entrepreneurial spirit of a startup with 150 years of experience. Today, Marcus has $50 billion in deposits, $5 billion in loan balances and 4 million customers across our lending and deposits businesses, as well as the personal financial management app, Clarity Money. Through the use of insights and intuitive design, we provide customers with powerful tools and products that are grounded in value, transparency and simplicity. We are backed by our unique team, comprised of individual contributors from leading agile technology companies, fintechs and consumer financial services companies, allowing us to disrupt the industry, while helping consumers take control of their financial lives.
RESPONSIBILITIES AND QUALIFICATIONS
Are you looking to apply your analytical and creative skills to deliver positive and frictionless digital consumer experiences? Goldman Sachs is looking for a Digital Product Manager to join the growing product team within the Consumer and Commercial Banking Division. The ideal candidate is an experienced agile product manager, with proven success designing and launching large-scale digital web and mobile properties.
As a digital product manager you will engage with key stakeholders across business, product, engineering and brand teams to develop, prioritize and own the roadmap and operate as product owner, driving the agile development process to deliver new features and functionality, identifying and measuring key metrics to ensure a best in class customer experience across our web and mobile properties.
This role is to head up our account management team that lives and breathes post-booking engagement. If you love building lasting, meaningful, servicing relationships this the role for you. This is a high exposure, high impact role, in a growing division. You will have direct reports, but we are looking for candidates that aren’t afraid to roll up their sleeves and dig in when necessary.
This is an opportunity to make an impact in the industry – driving the success of a high profile web service by enabling efficient, nimble and intelligent content deployment, testing and personalization. In this role, you will join a team committed to superior consumer experience, operating at a fast-pace to improve and extend the product line.
HOW YOU WILL FULFILL YOUR POTENTIAL
Own and drive the digital product roadmap for customer engagement to meet business goals, achieve key performance indicators, increase engagement and up sell conversion, and provide a world-class customer experience
Prioritize feature development, build consensus among stakeholders, and partner with engineers and designers to ship high-quality experiences
Analyze user feedback to inform product strategy and pipeline development
Research web, mobile and UX industry trends and features to develop and pitch recommendations for product roadmap
Act as product owner to define new features to be built, write user stories and acceptance criteria and groom stories with developers and designers
Mentor and lead a team of product managers to execute on your product vision
6+ years of web/mobile product management delivery experience in a product-oriented team, with exposure to a digital product initiative throughout the delivery lifecycle
6+ years defining web/mobile products including UX (personas, wireframes), funnel management, and A/B testing
Track record of driving product improvements using data informed decision making through user testing, data analysis, and A/B testing
Strong organizational skills with an ability to effectively manage competing priorities
Aptitude for building relationships that enable smooth interactions in internal business collaborations
Ability to communicate complex issues to a wide array of internal stakeholders
Demonstrated track record of strong execution and experience partnering with technical teams to deliver results
Desire to work in a fast-paced environment, consistently adhering to strict deadlines and evolving priorities
Proficient in JIRA, Excel, PowerPoint, Confluence
Bachelors/ Undergraduate Degree
Technical knowledge (including HTML/CSS/JS/SQL) a plus
Knowledge of user-centered design principles, UX Design best practices, trends and emerging technologies
Experience with loan management software or have built one yourself
Experience working for a financial institution, FinTech, or consulting firm is preferred
Business analysis and project based exposure to consumer lending initiatives and concepts
CONSUMER AND INVESTMENT MANAGEMENT DIVISION (CIMD)The Consumer and Investment Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. CIMD partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.
ABOUT GOLDMAN SACHS
The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.© The Goldman Sachs Group, Inc., 2019. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.
Schedule TypeFull Time
LevelVice President/Executive Director
DivisionConsumer and Investment Management Division
Business UnitDigFin Project Digital Product