Job Information
Amazon Business Analyst, Planning & Strategy, Amazon Hub Pickup and Returns Points in New York, New York
Description
As an Application Analyst for our Business Planning & Strategy team you will work on a number of exciting projects such as creating analytical tools for business stakeholders to dive deep into their business performance, create advanced and automated predictive models across the business and create insightful analyses that form the foundation of our business plans. You will be part of a small and dynamic team with a significant charter that spans our global business, providing you many opportunities to make a meaningful impact.
Key job responsibilities
Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance
Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems
Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions
Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies
Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes
Monitoring existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities
Supporting cross-functional teams on the day-to-day execution of the existent program implementation
Generating complex queries to dive deep on process issues
Innovating to improve internal customer experience
About the team
Amazon Hub pickup and returns points vision is to provide every customer, in every geography, a safe and reliable delivery and returns location in close proximity to where they live or work. We currently serve millions of customers across thousands of locations, including Amazon Lockers and Counters. Our goal is to ensure equivalent or better shipping speeds, pricing, and product selection that customers have grown to love from package delivery directly to their doorstep.
Basic Qualifications
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
Experience with sales CRM tools such as Salesforce or similar software
Advanced MS Excel capabilities, e.g. power queries, Macros (or VBA), pivot tables and data modelling
Advanced SQL query writing including experience in automation in datamart
Experience is using data manipulation and automation tools, e.g. Python, R or similar
Experience in creating data visualizations using Amazon tools (with advanced filtering), preferably quicksight
Preferred Qualifications
5+ years of finance, business management and sales operations experience
Experience working within a high-growth, technology company
Experience creating predictive models
Experience in creating basic machine learning models
Experience in creating and managing data pipelines
AWS Cloud practitioner (or equivalent) certification, or similar experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.