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Citigroup Banking, Escrow and Custody Product Risk Manager in New York, New York

The Product Risk Manager is a critical management level position responsible for managing controls to monitor a broad range of Product Management employees and Deposit and Custody products, setting strategy and providing project support from a risk perspective. Additionally, this role will be responsible for the coordination of risk-focused analysis of product plans, strategies, and tactics through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to ensure that existing and new product offerings meet the stringent risk-mitigation objectives which are proscribed by Citi's Policies, Standards and Procedures.


  • Review existing Products and Procedures to ensure evolving risk standards are being met; edit and create new procedures to close identified gaps

  • Collaborate on strategic program roadmaps, development, launches, and marketing. Lead/Advise on all Product Approval requests.

  • Manage day-to-day risk mitigation for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results within acceptable risk bands.

  • Develop plans and execute functional strategies for a country, group of countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within region or business

  • Manage Issues and Corrective Action Plans for the CPB products and services, including escalations. Represent CPB Product Risk on cross-business issues and escalations.

  • Oversee all aspects of product-risk-related projects and initiatives; participate in gap analysis, requirements definition, testing, and implementation.

  • Provide deliverable and conduct walkthroughs as requested by Compliance (ICRM), Internal Audit, regulatory bodies and other control functional partners. Contribute to positive audit results with thorough preparation and understanding of detailed requirements and processes.

  • Develop procedures, training decks, and governance slides to present to internal audiences including senior management and client-facing staff. Perform analytics to support proposals, and present results to cross-functional and global workgroups.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


  • 6-10 years of relevant experience

  • Experience in product maintenance, product development, and/or analytics

  • Experience leading cross-functional teams to define and achieve high value business goals

  • Working knowledge of market dynamics, products, and competitive climate

  • Demonstrated project management skills

  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate

  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

  • Demonstrated problem-solving and decision-making skills

  • Consistently demonstrates clear and concise written and verbal communication

  • Demonstrated analytical skills, including strong spreadsheet management. SQL or Access basics preferred.

  • Ability to work in a team-oriented environment

  • Demonstrated influencing skills


  • Bachelor’s degree/University degree or equivalent experience

  • Master’s degree preferred

Job Family Group:

Product Management and Development

Job Family:

Product Management

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ( .

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Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.