Campus Pride Jobs

• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Salary Range: $65,000- $70,000

Position Summary

The temporary staffing team collaborates with managers across the University to meet their temporary staffing needs effectively. Reporting to the Director of Staffing, the Associate Staffing Specialist supports the day-to-day operations of the temporary staffing program, exercising independent judgment. The Associate Staffing Specialist ensures strong relationships with the program's approved vendor partners, internal team, and hiring managers. Under the supervision of the Director of Staffing, the incumbent manages the seamless flow from hiring manager requests to vendor coordination, screenings, and onboarding.

Responsibilities

Temporary Staffing Office - Customer Relationship Management:

• Develop and implement efficient processes to ensure smooth workflow in the placement and tracking of temporary associates at the University.
• Ensure prompt, effective, professional interactions and provide consistent, high-quality customer service.
• Provide proactive, responsive, and effective support to resolve issues as they arise.
• Build and maintain relationships with vendor partners and HR departments at the University.
• Use independent judgment and initiative in preparing draft replies to correspondence.

Temporary Staffing Office - Vendor Management:

• Independently manage the sourcing, recruitment, submittal, and interview process for temporary candidates.
• Work with Vendor Partners to make the candidate submission and associate management process seamless.
• Collaborate with Vendor Partners to ensure candidates from the local community are placed at the University.
• Provide ongoing feedback to Vendor Partners on candidate submissions and associates' assignment performance, and work with hiring managers to track associate hours to ensure compliance with university policies.
• Address timekeeping and invoicing issues, ensuring records and reporting are accurate and up to date.
• Train vendor partners and Columbia hiring managers on technology tools.

Technology Utilization and Process Optimization:

• Leverage technology to streamline staffing processes and improve operational efficiency.
• Provide real-time reporting to hiring managers and vendors to track temporary staffing activities.
• Utilize technology to send automated email updates, including notifications on assignment terminations and reminders for pending timesheet approvals.

Temporary Staffing Office and Columbia Employment Information Center ("CEIC") - Project Work:

• Collaborate with CEIC staff on open temporary positions with a focus on local hiring.
• Participate in and contribute to internal projects and initiatives.
• Perform other related duties as assigned or requested, including but not limited to data management and ad-hoc projects across the CEIC teams.
• Act as a proactive team member on special projects as needed.

Minimum Qualifications

• Bachelor's degree and/or the equivalent with a minimum of 2 years of related experience required.

Other Requirements

The successful candidate will possess:

• Proven success in administrative support, ideally in an HR environment.
• Excellent customer service and relationship management skills.
• Strong verbal and written communication abilities.
• Goal-oriented mindset with a team-focused approach.
• Proficiency in utilizing technology for tracking client and associate information, reporting, and workflow automation.
• Knowledge of lawful employment practices, including interviewing and selection standards.
• Ability to manage multiple tasks with attention to detail and adjust priorities based on changing business needs.
• Flexibility to work extended or non-standard hours, including 24/7 coverage, when necessary.