Job Information
Loews Hotels (Loews Regency New York) Assistant Manager, eCommerce Product and in New York, New York
VETERANS ARE ENCOURAGED TO APPLY
JOB TITLE Assistant Manager, eCommerce Product and Customer Experience
RESPONSIBILITIES -Lead the day-to-day maintenance and administration of all Loews Hotels websites while working closely with other functional support areas including but not limited to IT, Marketing, Distribution, an Customer Engagement Center (CEC) -Oversee website analytics data platforms such as GA4 as well as managing and creating and distributing website reports to multiple stakeholders and teams -Manage website Channel Update Requests Form via ServiceNow platform to ensure website updates are completed with approved SLA -Facilitate management of the ecommerce platform release cycle including business case, feature prioritization, requirements, design, use cases, mockups, process maps, testing, and implementation -Pitch, build, and test website functionality and tools to increase site performance, user experience, booking conversion, and overall revenue to deliver a high-quality website and booking engine -Collaborate with Digital Marketing Team on digital media campaign positioning on website
QUALIFICATIONS -Associates Degree or equivalent required; Bachelors degree preferred -Experience working with custom and off-the-shelf Content Management Systems required -Familiarity with Google Analytics, Adobe Omniture, and Looker Studio -Strong proficiency with task sequencing, dependencies, and third-party vendor responsibilities for eCommerce platform implementation projects -Experience with design and server-side languages such as HTML, CSS, and JavaScript -Working knowledge of SEO best practices
TO APPLY To view a full detailed job description and to apply, visit the link below: https://jobs.localjobnetwork.com/job/detail/81985473/Assistant-Manager-eCommerce-Product-and-Customer-Experience?frame=1&aid=6475000&csid=176433