Job Information
The Calendar Group Assistant Household Manager- NYC in New York, New York
The Assistant House Manager is responsible for overseeing the smooth and efficient functioning of the client’s household while respecting the client’s privacy, ensuring the security of the properties, and conforming to family preferences.
With consistently high standards, a can-do attitude, and extreme attention to detail, the Assistant House Manager directs daily operations at the client’s primary residence in New York City, and provides the same level of excellent service during temporary stays in East Hampton, NY and Aspen, CO.
The Assistant House Manager is constantly on the lookout for issues that need to be addressed and finds ways to improve life for the family, going above and beyond what is required. They cheerfully help the rest of the staff, and no task is beneath them. While on duty, the Assistant House Manager serves as the primary point of contact for the client on household matters, with the expectation that all requests will be completed quickly and seamlessly.
The Assistant House Manager will generally work on days when the House Manager is off but will be occasionally asked to work alongside the House Manager, particularly around events hosted in the home. The schedule is Thursday through Sunday, but flexibility is needed to cover additional requirements as needed.
Responsibilities:
Set a positive tone for the household staff by fostering a team approach and a commitment to exceptional service.
Always operate with discretion, respecting the inherent confidentiality of the work.
Maintain the schedule for the chefs and housekeepers in accordance with the family’s needs.
Assist the chefs and housekeepers as needed, to include closing down the kitchen and spot cleaning after the rest of the staff has left for the night.
Do multiple daily inspections of all areas of the residence to ensure that everything is clean and properly arranged.
Check that everything in the home is in good, working order. Test electronics, look for leaks, identify any scuffs and stains. Arrange repairs and make certain that the work is of high quality.
Arrange for work by vendors with an eye towards minimizing disruption to the family. Closely supervise workers while they are in the home.
Conduct a daily inventory of household items and ensure that anything missing is immediately restocked.
Collect mail and packages. Run errands as needed.
Work closely with the chefs on menus and do any grocery shopping not covered by the chef.
Maintain household manuals for all properties.
Arrange and manage dinner parties and events in the residences, to include proper table settings, bar set-up, and menu coordination. Assist with table service during the events.
Properly handle and store high-value items, such as fine wine and tableware.
When moving between homes, confirm itineraries and arrange for staff coverage as needed.
Regularly and effectively communicate with the client and with teammates.
Salary: $90,000 - $130,000 per year
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