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Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Retirement BPaaS provides services to U.S based Third Party Administrators in managing day to day Recordkeeping operations and Year End Annual Administration & Reporting of Defined Contribution plans.

Services are catered to FIS Retirement clients via FIS Retirement Products.

What you will be doing

A Level I Account Administrator is responsible primarily for documented daily tasks involved in the administration of a DB or DC plan. These tasks range from Enrollments, Contributions, Distributions, Loans, Investment Elections Change, Transfers and other processes within a daily environment that may be assigned. There may also be a need to work with internal FIS departments on application or hardware issues related to daily functions.

GENERAL DUTIES & RESPONSIBILITIES

Process assigned tasks for retirement plan administration

Typical processing of Indicative, Enrollment, Contribution, Distribution, Loans or other necessary activity for Defined Benefits and Defined Contribution Plans.

Typical systems utilized could include FIS workflow software, FIS financial Recordkeeping software, participant and sponsor facing websites and other business applications as necessary.

Consistently meet or exceed target goals for SLA parameters of TAT, Productivity, Quality, etc. Review, research and provide feedback on discrepancies for assigned processes. Learn complex ideas and processes and follow all related Standard Operating Procedures (SOP). Participate in team meetings. Complete and remain committed to ongoing training and development. Must abide by all security requirements and must abide by FIS policies including attendance, compliance, etc.

What you bring:

Skills and Knowledge / Experience

1-3 year of Industry experience primarily in US Retirement Domain. Ability to understand, learn and follow detailed procedures Excellent customer service and interpersonal skills Proficiency with working on a computer and good keyboard skills Working knowledge of Microsoft Applications Strong research and analytical skills and attention to detail Willingness to learn and perform additional tasks A positive attitude and the ability to work in a team environment and adapt to change is essential Must be a self-starter with the ability to multi-task and meet deadlines Must be dependable and flexible, with the ability to shifts and/ or overtime hours when necessary

Desired knowledge / experience

Familiarity with financial terminology. An understanding of the financial services industry will be an added advantage. Previous experience processing financial transactions (desirable). Moderate understanding of FIS Retirement Applications like Omni, Relius etc.

Qualifications

Masters/Bachelor's Degree in Accounting, Business Management/Administration or related field of study.

Competencies

Excellent oral and written communication and articulation skills Collaborative - Collaborate with different groups and complete the assigned task. Attention to detail - Understand customer requirement in detail and process per procedure Organized approach - manage and adapt priorities according to client and business requirements Team Player- Be part of a global team

What we offer you

A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities - FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FIS is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor's 500 Index.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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