Job Information
COUNTY OF ST CROIX Administrative Associate II in NEW RICHMOND, Wisconsin
JOB REQUIREMENTS: POSITION SUMMARY: This position provides administrative and customer service support for the Health and Human Services Department. Responsibilities include serving as a receptionist, handling phone and in-person interactions, processing internal and external customer requests, and providing general office support. ESSENTIAL FUNCTIONS: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned. -Serves as receptionist, assist visitors, and direct calls to appropriate resources. -Performs general clerical duties: typing, filing, photocopying, emailing, assembling packets, and preparing mail. -Process incoming and outgoing mail, generate correspondence, and manage postage. -Receives payments, balance petty cash, and maintain accurate records per financial policies. -Request and manage office supplies: maintain office equipment and coordinate service needs. -Stay current on EBS system changes, process Medicare Part D documents, maintain program data, and prepare reports. -Maintains information concerning EBS program; inputs data into Federal website; prepare Comparison Reports for EBS/DBS and client; data entry of other required data; maintain EBS client files, analyze and edit EBS Error reports; compiles program information for supervisor upon request. -Maintains vehicle activity logs, reviews and edits for errors. -Performs backup duties such as accept paperwork/payments for economic support as well as provides backup coverage to all tasks required within the economic support reception guide. May also provide backup coverage to check in clients for Behavioral Health services. -Create public resource materials, process program-specific data, and maintain client record. -Prepare and accurately complete documents, correspondence, and reports, and perform other administrative professional functions as related and necessary to meet the needs of the customers and department. -Coordinates training and travel reservations for staff. -Assists managers and colleagues with special projects and events as requested. -Other duties as assigned. ***** OTHER EXPERIENCE AND QUALIFICATIONS: MINIMUM QUALIFICATIONS: EDUCATION AND EXPERIENCE REQUIREMENTS -High School Diploma/equivalent. -Two years\' work experience in business office/administrative support position. -Must successfully pass criminal and caregiver background checks. ***** APPLICATION INSTRUCTIONS: Apply Online: www.sccwi.gov