Job Information
WestRock Company Production Supervisor in New Lenox, Illinois
Description & Requirements
Job Summary: The Production Supervisor is responsible for managing plant employees to meet manufacturing and production schedules. The Production Supervisor provides overall direction to production floor employees, including production, scheduling, performance management, training and other related areas, striving to improve overall operational efficiencies during the designated shift.
This role is responsible for coordinating production operations and maintaining effective quality procedures and safety regulations for the facility.
Major Job Responsibilities:
Business Excellence
Manage the day-to-day operations of the shift with constant emphasis on safety, quality, delivery and cost
Acts as first point of contact for operators regarding mechanical failure or production issues
Support continuous improvement initiatives and enforce control procedures, recommending improvements to the Production Manager, as appropriate
Coordinates production activities with other departments to ensure production goals/objectives are accomplished in a timely and cost-effective manner
Monitor production activities to eliminate waste and ensure adherence to production and shipping schedules
Input production data accurately into system to measure and monitor KPIs (Key Performance Indicators) around efficiencies, downtime, inventory and overall production
Provide recommendations to improve safety, environmental and health of the entire facility
Produce daily reports on daily shift production and daily shift review to assess if daily goals are met
Control load factors and workflow to ensure maximum use of available capacity and effective use of labor, tools and equipment
People and Culture
Manage and coach employees, providing performance reviews and enforcing disciplinary actions
Maintain staff by recruiting, selecting, orienting, training employees, and developing individual growth opportunities
Directs maintenance employees to troubleshoot mechanical problems and perform preventative maintenance
Enforce adherence to plant safety regulations and encourage employees to become safety- conscious
Ensure daily that plant personnel follow all company standards and meet all customer commitments
Critical Skills / Capabilities:
Coaching: Provides people with tools, knowledge, and opportunities to develop themselves; determines employees’ training needs, works with employees to produce continuous development plans, and provides regular feedback and coaching to help employees develop in current and future roles; visibly supports culture and teams
Organizational Skills: Plans, arranges and/or monitors work to ensure achievement of desired results; establishes a systematic course of action to accomplish objectives
Adaptability: Demonstrates agility, flexibility, and a willingness to modify one’s approach to achieve desired results; responds quickly to changing demands, processes, and updated information
Communication: Creates and delivers engaging presentations to internal and external audiences; develops new communication strategies and approaches to communicate data, insights, and critical messages resulting in clear understanding
Customer-Oriented: Proactively assesses and effectively resolves customer issues quickly; proactively communicates with customers to ensure alignment and satisfaction; ensures that quality improvements meet the needs and expectations of a diverse customer base; consistently operates with customers' best interests in mind Strategic Thinking: Develops short and long-term courses of action that support the organization's overall vision and mission; balances business, technical, and operational issues when determining a strategy; identifies problems with current strategies and suggests ways to resolve them; incorporates knowledge of WestRock’s goals/strategy as well as competitive, customer, supplier, industry, or marketplace trends into strategic plans; capitalizes on opportunities and manages risks
Process-Oriented: Plans, designs, and manages processes while focusing on refining and improving to increase efficiency and effectiveness; understands process inputs, activities, outputs, roles and sequencing
Technical Skills:
Microsoft Office- Excel, PowerPoint, Outlook
Kronos
JDE
Other Qualifications:
To perform the duties of the job, this role requires:
Occasionally positioning oneself low to the ground in a kneeling position for up to 5 minutes at a time
Frequently reaching by extending fingers on one hand
Frequently reaching by extending one arm
Frequently using fingers to grasp with one hand
Frequently using fingers to pinch with one hand
Constantly using fingers to type with two hands
Occasionally exerting force by pulling up to 10 lbs of weight
Occasionally exerting force by pushing up to 10 lbs of weight
Occasionally exerting force by lifting up to 10 lbs of weight
The spoken exchange of ideas to be performed loudly 50-75% of the time
The spoken exchange of ideas to be performed quickly 50-75% of the time
Ensure the safe and accurate preparation and analyzing of data and figures, monitoring of a computer terminal, or inspection of small defects or parts
Work Environment:
Constantly works indoors, in an environment that is climate controlled
Occasionally works outdoors in natural environmental conditions (both hot and cold)
Occasionally works indoors in an environment that is not climate controlled and has high temperatures
WestRock (NYSE:WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.
WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.