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State of Indiana Regional Operations Supervisor in New Castle, Indiana

Regional Operations Supervisor

Date Posted: Dec 30, 2024

Requisition ID: 454223

Location:

New Castle, IN, US, 47362

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.

About Indiana Department of Correction (DOC):

We promote public safety by providing meaningful, effective opportunities for successful re-entry. As the model of best correctional practices, we strive to return productive citizens to our communities and inspire a culture of accountability, integrity, and professionalism.

Role Overview:

As a Regional Operations Supervisor, you will supervise skill-based and field training programs. You will provide specialized instruction for employees of the Indiana Department of Correction (IDOC). You will work under the supervision of the Operations Manager in program design, implementation, and administration of training programs. In addition, you will coordinate and supervise various training programs, operating within the confines of established guidelines. This position is located in New Castle, Indiana at the Correctional Training Institute (CTI). CTI offers 10 modern classrooms, 2 computer labs, participant lodging, and other accommodations for guests.

Salary Statement:

The salary for this position traditionally starts at $53,222.00 but may be commensurate with education or work experience.

A Day in the Life:

The essential functions of this role are as follows:

  • Monitor key performance indicators to ensure program effectiveness.

  • Assist in developing, updating, and monitoring all policies and procedures related to the program area.

  • Answer customer questions about program policies and procedures.

  • Act as technical consultant to stakeholders to clarify and interpret policies and procedures.

  • Prepare and disseminate monthly and annual program reports.

  • Review the budget and program assets are allocated appropriately.

  • Monitor compliance and make recommendations to the program to increase efficiencies.

  • Prepare training materials and train agency employees on program requirements and usage.

  • Deliver communication plans and communications.

  • Serve as a liaison between agency and other state and federal agencies.

  • Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.

  • Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.

  • Some essential functions of this position may be performed onsite at the agency’s worksite or other assigned worksites while some essential functions of this position may be eligible for work from home authorization in accordance with policy. Remote work authorization is not automatic and is dependent upon operational needs and agency approval.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

You must meet the following requirements to be considered for employment:

  • Working knowledge in program subject matter obtained through experience and/or education.

  • Specialized knowledge of program area including pertinent rules and regulations.

  • Basic knowledge of all source materials and references including federal and state laws governing the programs.

  • Ability to implement new principles and policies and discern any far-reaching implications.

  • Ability to communicate effectively.

  • The ability to apply general rules to specific problems to produce answers that make sense.

  • Ability to work effectively with a wide variety of stakeholders.

  • Working knowledge of accounting and budget principles.

  • Ability to establish and maintain a working-relationship with staff and offenders.

  • Ability to delegate work, set clear direction, and manage workflow.

  • Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.

  • Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans

  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards

  • Health savings account, which includes bi-weekly state contribution

  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities

  • Deferred compensation 457B account (similar to 401k plan) with employer match

  • Two (2) fully-funded pension plan options

  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

  • 150 hours of paid new parent leave

  • Up to 15 hours of paid community service leave

  • Combined 180 hours of paid vacation, personal, and sick leave time off

  • 12 paid holidays, 14 on election years

  • Education Reimbursement Program

  • Group life insurance

  • Referral Bonus program

  • Employee assistance program that allows for covered behavioral health visits

  • Qualified employer for the Public Service Loan Forgiveness Program

  • Free Parking for most positions

  • Free LinkedIn Learning access

    Equal Employment Opportunity:

    The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.

    If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

    The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.

    Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

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