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Wilmington University Registrar Associate in New Castle, Delaware

This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1281269

Registrar Associate

\ \ DATE: June 24, 2024\ \ FROM: Human Resources\ \ POSITION: Registrar Associate (FT)\ \ Effective immediately: (FT) Registrar Associate Office of the Registrar, Wilmington University, New Castle.\ \ Requirements: A bachelor\'s degree is required. The candidate must have a minimum of two years of customer service experience, preferably in a higher education environment. Must have excellent communication, customer service, and organizational skills. Must be detail-oriented and able to work with diverse populations. Must be self-directed and able to make decisions independently. Must be computer literate and proficient in Microsoft Office products. Knowledge of Banner, Banner Document Management, and SharePoint is preferred, but not required. Must demonstrate respect for diversity in the workplace and a commitment to creating an inclusive and supportive work environment that values the contributions of all employees. Must maintain professionalism and confidentiality in all situations.\ \ Responsibilities include (but are not limited to):

  • Primary responder to inquiries from students, staff, and faculty via phone, Registrar\'s email, and front window customer service.
  • Register/Drop students/Reinstatements of students for non-attendance of courses.
  • Process Degree Conferrals.
  • Process Alumni Graduate data changes: Alumni/Relations/Development and President\'s Office, FERPA and enrollment verification forms.
  • Responsible for BDM (Banner Document Management) Training.
  • Update Registrar\'s Manual of \"how to\" for each process. Check yearly for accuracy.
  • Promote and foster an inclusive and diverse environment for all students, faculty, and staff.
  • Performs other duties as assigned by the Assistant Registrar or Registrar.

Hours of Employment: Monday Friday between 10:00 am-6:00 pm. The incumbent must be flexible enough with their hours and schedule to meet the needs of the department and/or the university. Attending graduation ceremonies is required.\ \ Benefits: Wilmington University offers an excellent benefits package that includes Medical and Dental, Vision, Retirement Plan (403b), Dependent Care Assistance, Life & Disability Insurances, and Education benefits.\ \ Salary Range: Commensurate with experience\ \ Application Deadline: July 8, 2024\ \ To apply, visit: https://phh.tbe.taleo.net/phh02/ats/careers/v2/viewRequisition?org=WILMU&cws=51&rid=1517

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