Job Information
Robert Half Customer Service Manager in New Castle, Delaware
Description
Robert Half is currently working with a client on their search for a Customer Service Manager with non-profit experience. As the Customer Service Manager, you will oversee the proper processing and entry of warehouse inventory. This candidate will also direct data management, prepare documentation for packaging, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.
What you get to do everyday
· POC for all warehouse communication
· Answer and direct incoming calls
· Account/Database Management
· Order Management
· Build strong customer relationships
· Prepare labeling for outgoing packages
· Troubleshoot data performance inquiries
· Calendar Management
Requirements
The ideal Customer Service Manager will have a Bachelors degree in Business Administration.
Other requirements for the Customer Service Manager role include and are not limited to:
· 1+ years of customer service or dispatch experience
· Proficient in Microsoft Office Suite
· Distribution/logistics industry experience preferred
· Strong multitasking abilities
For more information on this Customer Service Manager role and other full time accounting and finance opportunities, please contact us at 302.985.5183 and reference JO#00800-0012956876.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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