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Rutgers The State University Senior Administrative Assistant in New Brunswick, New Jersey

Position Details

Position Information

Recruitment/Posting Title Senior Administrative Assistant
Job Category URA-AFT Administrative
Department Undergrad Edu - Academic Svcs
Overview
The School of Arts and Sciences (SAS) is the largest academic unit at Rutgers University and the center of the undergraduate experience on the Rutgers-New Brunswick campus and is comprised of 41 academic departments spanning the liberal arts. SAS offers more than 100 majors and minors across the life sciences, humanities, social and behavioral sciences, and mathematical and physical sciences with research centers and institutes across the school. With a diverse student body of more than 20,000 students, SAS has a membership of over 1,700 faculty members, more than 500 administrative staff, and 200,000 living alumni.SAS delivers a wide array of services in support of the teaching, research, and the mission and goals of Rutgers University.The School of Arts and Sciences promotes anti-racist, inclusive, equity-enhancing ideas and practices both inside and outside of the classroom for our community of educators, staff, and students. This includes a diverse set of voices and experiences. All individuals no matter their race, ethnicity, gender, gender identity, nationality, history, sexual orientation, religious practices, or socio-economic status are valued and respected. The School of Arts and Sciences is especially interested in candidates who can contribute to and support the diversity and excellence of the organization. Applicants are encouraged to include in their cover letter information about how they will further our commitment to these values.
Posting Summary
Rutgers, The State University of New Jersey, is seeking a Senior Administrative Assistant for the Undergraduate Academic Services within the School of Arts and Sciences. The Senior Administrative Assistant is a member of the specialized academic advising staff concerned with academic standing, warning, probation, suspension, dismissal, appeals, retention programming, and assessment for undergraduates at academic risk, as well as re-enrollment for students who left Rutgers in poor academic standing or were dismissed and would like to return. Reports to the Assistant Dean and Director of the Office for Academic Standing, Probation, Retention Programming, and Assessment (hereafter referred to as the "Office for Academic Standing").Among the key duties of this position are the following:
  • Provides confidential and personalized academic support to students at academic risk regarding academic standing, warning, probation, suspension, dismissal, reenrollment, and other academic matters. The issues presented by these students are academically complex and often involve concerns beyond the classroom. These are extremely delicate and emotionally charged situations that require the utmost discretion and sensitivity. Each student's situation is addressed individually, often in consultation with parents and concerned parties, and requires extreme attention to detail as well as concern for institutional standards and legislative mandates.
  • Handles the reenrollment of students who left Rutgers in poor academic standing or were dismissed and would like to return.
  • Provides advising support to the cohort of these students who have been granted reenrollment by Academic Amnesty and those on academic probation or warning.
  • Meets individually with students to assist with their scheduling and academic planning, to refer them in seeking resources to address non-academic issues, and to assists them in reaching and maintaining satisfactory academic standing.
  • Organizes and manages processes integral to the efficient running of the Office for Academic Standing, including the Warning Process, the Probation Process, the Dismissal Process, and the Academic Amnesty Process.
  • Resolves issues independently or by conferring with appropriate colleagues (both within and outside the Office of Advising and Academic Services), and to communicate effectively with students.
  • Manages, coordinates among the deans and other advisors, and participates in the academic reviews of the records of all 20,000 SAS undergraduates to determine which students should be placed on academic warning or probation and which should be suspended or dismissed.
  • Notifies students and providing appropriate advice regarding their status and the implications to their academic career.
  • Works with the SAS Faculty on Academic Standing, the faculty group who hear and decide on dismissal appeals.
  • Communicates with students regarding the appeals process.
  • Prepares the appeals packets; preparing written summaries of the arguments presented by the students for use by the Committee.
  • Serves as the intermediary between the student and the faculty committee; advocating on behalf of the student when necessary; informing the students regarding the Committee's final decision.
  • Prepares various reports, particularly analytical reports and assessments. Is the liaison with various University offices regarding matters related to students at risk.
  • Provides professional confidential assistance to the Director of the Office of Academic Standing, as well as the other deans in the office.
  • Researches issues as needed.
  • Provides a wide breadth of information and explanations to students, faculty, administration, and parents via in-person interactions at the counter, and telephone and electronic communications.
  • Participates in activities and events conducted by the Office of Academic Services, as well as SAS-wide and University-wide events, including graduation.
Position Status Full Time
Hours Per Week
Daily Work Shift
Work Arrangement
Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
FLSA Nonexempt
Grade 05
Position Salary
Annual Minimum Salary 65741.00
Annual Mid Range Salary 81857.00
Annual Maximum Salary 97972.00
Standard Hours 37.50
Union Description URA-AFT Administrative
Payroll Designation PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP
Qualifications

Minimum Education and Experience
  • A minimum of a bachelor's degree.
  • Two years' experience in an academic administrative setting.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
  • Excellent communication skills and the ability to prioritize multiple tasks and meet deadlines.
  • Must demonstrate knowledge and understanding of office administration, organization, coordination, and computer literacy.
Preferred Qualifications
  • Proficient in Microsoft Excel.
  • Prefers three years' experience in an academic administrative setting.
Equipment Utilized
  • Microsoft Office Suite, Degree Navigator, IMS, Perceptive Content, various spreadsheets and database used by the Office for Academic Standing.
Physical Demands and Work Environment
Special Conditions
Posting Details

Posting Number 24ST2713
Posting Open Date 12/03/2024
Special Instructions to Applicants
Regional Campus Rutgers University-New Brunswick
Home Location Campus College Ave (RU-New Brunswick)
City New Brunswick
State NJ
Location Details
Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, p regnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

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