Job Information
Dent Wizard Regional Hail Manager in NE Calgary, Alberta
Regional Hail Manager
Field Management NE Calgary, Alberta
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Description
This position is tasked with monitoring weather for potential hail damage, investigating damage, gaining business and overseeing the completion of services sold. In addition this position is responsible for deve loping strong relationships with customers and will act as the central point of contact between customers and operations. This position directly r eports the Dent W izard Regional R VP and is a dotted li ne to the VP of Hail Operations.
Essential Duties and Responsibilities
Sales and Customer Relationships
Grow market share and increase revenue within assigned terr itory and/or accounts by executing best practices and strategic sales skills . This includes:
Working to gain business in response to a hail storm in coordination with local management (when available)
Working individually and in coordination with local ma nagers to sign up or establish new business when no hail event has yet occurred.
Improve existing accounts and build relationships with key personnel in targeted accounts and markets
Proactively identify and resolve customer needs and or problems.
Stay i nformed of current competitive activity.
Represent Dent Wizard at industry trade shows when requested.
Represent Dent Wizard to customers and potential customers in formal and informal sales presentations and meetings.
Operations
Monitor and coordina te all hail catastrophe response in the region and assist other regions as needed.
Provide on-site determination of scope of damage and do estimates
Secure retail service facilities and coordinate insurance company claim drives.
Determine necessary sta ffing needs and manage all Dent Wizard personnel on site, including coordination of scheduling, training, management, and motivation.
Oversight and management of technicians working in assigned territory.
Administration
Maintain sales/customer database.
M aintain supply of all sales and marketing collateral.
Support and adhere to Company policies and procedures, and uphold Dent Wizard’s ethical standards and commitment to operating with the highest integrity.
Qualifications
Demonstrated ability to develop and maintain positive and productive working relationships with customers
Outstanding selling, customer relations and organizational skills required
Demonstrated ability to work independently while following and implementing complex directions and best pr actices.
A proven track record of success in a sales role is required. Proven ability to increase revenues in existing accounts and to successfully sell into new accounts is necessary
Must be available and willing to travel extensively including weeken ds and holidays.
Experience in collision and/or catastrophe estimating is strongly preferred
ACE certification, I-Car training and catastrophe management experience is a plus
Bachelors Degree in Business Administration, Communications or directly related i ndustry experience required.
Credible and persuasive communicator and an active listener. Excellent presentation skills
About Dent Wizard
Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. Dent Wizard offers a rewarding career with fantastic earning potential, company vehicle, cell phone, a comprehensive benefit package including medical, dental, vision, disability and life insurance through RBC Extended Health Care and Manual Life RPP. (Registered Pension Plan)