Job Information
Fortive Corporation Sales Support Specialist in NC, United States
Description - Internal
We are seeking a motivated Sales Support Specialist to support the continued growth of our business. As an integral part of our sales organization, this role serves as a bridge between our products and potential customers. This individual will harness a blend of product knowledge, industry insight, and sales acumen to ensure our value proposition is clearly communicated and understood. The Sales Success Specialist will be responsible for facilitating the full sales process from generating new sales opportunities via telephone, email, or other electronic communication, to quoting, and completing the sales cycle by winning opportunities.
Key Responsibilities:
· Account Management
o Prospect and generate new business through activities such as cold calling, email campaigns, and call-down campaigns.
o Qualify leads and opportunities to ensure they meet the company's criteria.
o Facilitate the sales process through funnel driving and closing activities.
o Maintain accurate and up-to-date records of all sales activities in CRM software.
o Collaborate with the sales and marketing teams to develop sales strategies and refine lead qualification process.
o Provide product information, quotations, and follow-up on sales inquiries.
o Understand the features, advantages, and benefits of our products to effectively communicate value propositions to potential clients.
o Coordinate closely with the outside sales team to ensure seamless customer experiences and to share insights from customer interactions.
o Assist in the creation of sales collateral and tools to support the selling process.
o Stay updated with industry trends, competitor products, and market conditions.
o Engage in up-sell opportunities with existing accounts where appropriate.
· Continuous Improvement & Problem-Solving
o Implement the Fortive Business System (FBS) tools and methodologies to drive operational excellence and continuous improvement in the sales process.
o Engage in regular training and upskilling sessions to stay updated on FBS methodologies.
o Facilitate brainstorming sessions, using FBS principles, to identify bottlenecks and provide innovative solutions.
Qualifications - Internal
Qualifications:
· 3- 5 years of inside sales or customer-facing experience, preferably in the manufacturing industry.
· AS Business or related field
· Exceptional interpersonal and communication skills.
· Strong analytical, problem-solving, and organizational skills.
· Proficient in CRM software and Microsoft Office Suite.
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions./p>
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
Fortive: For you, for us, for growth.