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Liberty Bank Float Universal Banker - New Haven County in Naugatuck, Connecticut

Float Universal Banker - New Haven County

Naugatuck, CT 06770, USA Req #1683

Friday, January 17, 2025

At Liberty, we are proud to integrate our Diversity, Equity, and Inclusion (DE&I) throughout all functions and areas of the Bank to maximize our impact and exceed goals. We believe deepening our DE&I strategies in the workplace and communities we serve creates a much better place to work for our teammates and a safe place where our customers are connected and supported. We take pride in promoting a socially responsible and sustainable future through initiatives and investment.

SUMMARY OF THE JOB :

The Float Universal Banker provides effective quality service throughout a region of Liberty Bank’s branch locations, by efficiently processing banking transactions . Additionally, the Float Universal Banker is responsible for developing and maintaining personal banking relationships with new and existing customers and for providing quality customer service. Time spent in various aspects of this role will vary depending upon branch needs.

ESSENTIAL FUNCTIONS:

  • Provides on-site Universal Banker coverage for various branches locations as assigned.

  • Accurately and efficiently perform a full range of customer transactions to include but not limited to check and cash deposits to accounts, verifying amounts, examining checks for proper endorsement, and entering deposits into computer system. Cashing checks and processing withdrawals; pays out money after verification of signatures and customer balances; receives loan payments and ensures the payment is processed correctly. Performs a variety of maintenance transactions, such as account holds, stop payments, and address changes.

  • Maintain and balance a cash drawer, orders branch cash, counts and bags loose coin, balances the cash vault and teller cash recyclers. Understands and honors dual control requirements. May open and close branch office.

  • Address customer questions and concerns in a professional manner while referring to appropriate internal resources for resolution, if necessary to ensure superior customer service.

  • Maintains a quality knowledge of current products, fees, and policies and is able to provide customer education.

  • Actively participates in the Bank’s customer needs-based referral program, both as an individual and a team player, by cross-selling the Bank’s products and services by tailoring recommendations after exploring customer financial necessities and goals through needs-based conversations.

  • Meet individual referral goals.

  • Identify fraudulent activity to prevent potential losses to the Bank. Protect the interest of the bank and minimize loss through adherence to security measures and other policies and procedures.

  • Create collaborative partnerships within the Liberty Bank team and community to successfully meet the goals and objectives of the organization and needs of our customers.

  • Actively promotes Liberty Bank within the community and maintains the highest level of customer and employee confidentiality.

  • Perform other duties and tasks as requested.

    Minimum knowledge/skills:

  • High School degree or GED required

  • Minimum of six months Branch Banking or equivalent experience

  • Strong customer service skills

  • Demonstrated ability to make personal connections, engage and educate customers, ask open-ended questions and listen to establish trust, rapport, and build lasting relationships

  • Self-motivated with the ability to multitask effectively

  • Ability to organize and prioritize workflow, including excellent organization and follow through skills

  • Proficient computer skills including Microsoft Word, Excel, Outlook and other related applications

  • Effective verbal and written communications skills

  • Availability to work weekends and/or extended hours as required to run the business

  • This position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with Liberty Bank, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with Liberty Bank. Your continued employment in this position with Liberty Bank is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

    PHYSICAL REQUIREMENTS:

  • General Office Equipment

  • Keyboard Dexterity

  • Lifting/carrying up to 25 lbs.

  • Use of general office equipment

  • Ability to travel

    COMPLIANCE:

    Acts affirmatively in all activities under his/her control in conformance with the Bank’s Affirmative Action, Equal Employment Opportunity, and Fair Lending Programs to achieve the Bank’s goals and objectives. The Bank shall provide equal employment opportunity to all qualified persons, and continue to recruit, hire, train and evaluate persons in all jobs without regard to race, color, religion, sex, national origin, or veteran status.

    Liberty Bank is an Equal Opportunity employer. It is the policy of Liberty Bank to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Other details

  • Job Family Retail Banking - Branch

  • Job Function Staff

  • Pay Type Hourly

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  • Naugatuck, CT 06770, USA
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