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Amazon Technical Learning Experience Designer in Nashville, Tennessee

Description

The Rapid and Rural Logistics L&D team is seeking a talented Learning Experience Designer within our Technical Content team to create interactive and engaging learning experiences for Associates and Leaders. Overall, this role will be key in developing training that relies heavily on technological solutions. Some of this work will include developing and working with simulations, xAPI, dynamic triggering, Learning Record Stores, app-based devices, and/or using big-data to target performance support features.

Key job responsibilities

  • Design and develop creative, learner-centered, performance-based training materials utilizing interactive eLearning modules and videos, and in-app embedded learning content

  • Own and create elearning modules, assessments, measurement tools, and evaluations of training effectiveness

  • Develop scalable modules to ensure all training programs are consistent and ready for a potentially global audience

  • Facilitate scoping meetings with subject-matter-experts and technical project leads; devise and drive training communication updates

  • Acute attention to detail in a deadline-driven environment

  • Effectively manage multiple projects and initiatives simultaneously with the ability to work both independently and collaboratively

About the team

The Technical Content team is responsible for developing and maintaining high-quality training content and materials to serve Rural and Rapid logistics associates and leaders. The team play a strategic role in incorporating new elements and customer feedback into existing training material and support training program ongoing maintenance.

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA | Nashville, TN, USA

Basic Qualifications

  • Bachelors Degree required in Instructional Design, Education Technology, or similar field

  • Extensive experience with authoring tools, such as Lectora, Storyline, or similar, as well as JavaScript for xAPI

  • 3 + years relevant experience in an instructional design role

  • Experience designing and developing interactive training materials in multiple modalities, including ILT, e-learning, video, and/or job aids

Preferred Qualifications

  • Master’s Degree in Instructional Design, Graphic Design, Education Technology, or similar field

  • Proven work experience designing and delivering training solutions to large organizations

  • Solid project management skills including, planning work, managing details, and keeping multiple tasks/projects on track

  • Industry certifications in instructional design, curriculum development, performance improvement, project management, and content-specific certifications as appropriate (e.g. CPTD, CPT, PMP, etc.)

  • Advanced Multimedia development in audio, video, and/or animation (e.g. Adobe Illustrator, PhotoShop)

  • Experience with emerging tech trends for content creation (e.g. gamification, VR, xAPI)

  • Experience creating high quality and engaging voice-over for training materials

  • Experience developing training content for localization to multiple languages/cultures

  • Demonstrated ability to assess training effectiveness and ROI to stakeholders and leaders

  • Exceptional ability to earn trust of subject matter experts and stakeholders

  • Executive level verbal, written, and interpersonal communication abilities

  • Experience using beta testing environments for rapid iteration based content modifications

  • Experience troubleshooting ambiguous technical issues and collaborating with software teams from discovery through resolution

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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